What are the responsibilities and job description for the Leasing Administrator position at Front Porch Properties, LLC.?
Property Management Administrator
Front Porch LLC
frontporch@thewillsagency.com
608.220.3282
Location: Madison, WI and Dane County Area
Employment Type: Full Time position
Position Summary
We are seeking a highly organized, proactive, and detail-oriented Property Management Administrator to support the day-to-day operations of our property management division. This person will play a central role in maintaining our core systems, organizing schedules for maintenance and the team, ensuring effective communication with all parties, and supporting the overall efficiency of our growing property management business.
Core Responsibilities
- System Management & Organization
- Property management software-AppFolio, CRM, and internal databases accurate and updated
- Track key dates for leases, renewals, inspections, and maintenance schedules
- Organize and digitize property files, documents, vendor information, invoices, etc.
- Communication & Coordination
- Serve as the primary point of contact for tenant inquiries (non-emergency)
- Communicate updates with owners, tenants, vendors, and team members
- Assist in drafting and sending formal communication (notices, updates, evictions, etc.
- Scheduling
- Coordinate property showings, leasing contracts and all schedules for owner
- Manage calendar for recurring property checks, seasonal maintenance, etc.
- Email & Inbox Management
- Monitor and manage the property management email inbox daily
- Respond to routine inquiries and flag issues for the property manager
- Draft and send follow-up emails on behalf of the team
Ideal Candidate Profile
We’re looking for someone who is:
- Detail-oriented and thrives on keeping systems clean, organized, and up to date
- Excellent with communication, both written and verbal
- Proactive in problem-solving and managing recurring tasks
- Tech-comfortable (experience with Google Suite, AppFolio)
- Reliable and discreet with sensitive property and tenant information
- Able to work independently while staying connected with the team
Requirements
- Previous administrative or property management experience preferred
- Strong time management and organizational skills
- Proficient with AppFolio and other systems that run our organization
- Customer service and servant mindset
- Professionalism in communication and behavior
Resume
Please submit resume and references to frontporch@thewillsagency.com.