Account Manager

Application Deadline: 31 March 2026

Department: Revenue Operations

Location: New York, New York

Compensation: $65,000 - $85,000 / year

Description

Front Office Sports is looking for a driven and detail-oriented Account Manager to join our Account Management team. As an Account Manager, you will be responsible for managing and executing advertising and sponsorship campaigns, working directly with clients, overseeing media plans from start to completion, and ensuring project objectives, deliverables, and performance benchmarks are achieved across all media channels.

We are seeking candidates based in the New York City area who can join us in our hybrid work model of three in-office days per week, but are open to the position being remote for the right candidate. This role is perfect for someone passionate about digital and sports media who thrives in a fast-paced environment and enjoys managing campaign details from start to finish.

Key Responsibilities

• Collaborate with Brand Partnerships and Marketing & Strategy teams during the pre-sale process to develop comprehensive media plans based on a deep understanding of the client's business goals and marketing objectives.
• Manage the day-to-day execution of sold campaigns, serving as the central point of contact between clients and internal teams.
• Own the internal workflow of client campaigns by setting up cross-functional teams, creating and managing timelines, and ensuring clarity around roles and client deliverables.
• Manage the day-to-day execution of sold campaigns, acting as the main point of contact and providing frequent communication and updates with clients and internal stakeholders regarding campaigns.
• Develop and deliver foundational elements and documents in support of each campaign, including master status reports, asset trackers, deliverable trackers, and reporting dashboards.
• Lead in the activation and trafficking of turnkey media assets across each client campaign, inclusive of Newsletter, Display, and Audio.
• Collaborate with the Partnership Marketing team on campaign activation, production, and optimizations.
• Track and monitor campaign performance of media and content consistently, pulling metrics multiple times per week to ensure delivery is met and/or optimizations are made.
• Build and maintain strong relationships with client partners through clear communication, timely reporting, and thoughtful strategic support.
• Share actionable insights & recommendations to support the client’s strategy and drive incremental revenue alongside the Brand Partnerships team.
• Support monthly campaign billing, ensuring accuracy and delivery.
  
  

Skills, Knowledge & Expertise

• 2-5 years of experience in digital account management, media planning, or a client-facing marketing role, preferably in sports.
• Proven track record of managing and executing digital media campaigns across multiple channels (e.g., display, newsletter, social, video, podcast).
• Strong organizational and project management skills, with the ability to manage multiple campaigns at once.
• Strong familiarity with and experience building media plans, packaging strategy, and yield/inventory management.
• Strong attention to detail, particularly in campaign setup, cross-functional communication and collaboration, trafficking, measurement, and reporting.
• Strong understanding of digital marketing KPIs, media metrics, and performance measurement tools.
• Strong problem-solving and critical thinking skills to navigate challenges, maintain momentum, and ensure campaigns are delivered on time and according to the media plan and/or Insertion Order (IO)
• Excellent communication skills with a client-first, service mentality.
• Proficiency in tools like Google Suite, Excel, and CRM platforms (Salesforce, HubSpot, etc.).
  
  

Perks & Benefits

• Generous PTO policy to use as you please, plus sick time and company holidays.
• Employer-sponsored health benefits, including medical, dental, and vision.
• An annual professional development stipend and endless development opportunities at a growing startup.
• Plan for your future with our 401(k) plan, complemented by a 3% company match. We believe in supporting your long-term financial goals.
• Thrive in a dynamic environment with endless development opportunities at our growing startup.