What are the responsibilities and job description for the Receptionist - St. Joseph - Full Time position at From the Earth?
Receptionist
Location: St. Joseph, Missouri
Employment Type: Full-Time On-Site
Schedule: Friday and Saturday 3:15pm-11:15pm. Sunday, Monday, Tuesday 2:15PM-10:15 PM
Pay Rate to Start: $15.00/hour plus tips
About Us:
From The Earth is a community-focused cannabis company dedicated to providing safe, legal access to high-quality cannabis products. We believe in education, empowerment, and elevating the customer experience through compassion and transparency. Our dispensaries are designed to be welcoming spaces where patients and customers feel supported, informed, and respected. As part of our team, youll help foster a culture that reflects our valuesrooted in care, integrity, and connection.
Position Summary:
The Receptionist is the first point of contact for guests entering our dispensary. This role is essential to creating a welcoming and secure environment while supporting front desk operations and compliance procedures. Youll work closely with retail staff and management to ensure smooth daily operations and a positive customer experience.
Responsibilities:
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Warmly greet patients and customers upon arrival
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Verify identification and medical cards in compliance with Missouri cannabis regulations
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Manage check-in procedures and maintain accurate visitor logs
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Answer and direct phone calls professionally and efficiently
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Monitor lobby activity and maintain a clean, organized reception area
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Assist with appointment scheduling and queue management
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Support dispensary staff with administrative tasks as needed
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Uphold confidentiality, HIPAA compliance, and company policies
Qualifications:
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High school diploma or equivalent required
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Experience in a receptionist, customer service, or administrative role preferred
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Strong communication and interpersonal skills
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Ability to multitask in a fast-paced environment
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Familiarity with point-of-sale or patient management systems a plus
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Professional demeanor and commitment to compliance
Benefits:
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Competitive salary and benefits package
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Opportunities for professional development and career growth
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A supportive and inclusive work environment
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Employee discounts on Illicit Gardens products
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401(K)