What are the responsibilities and job description for the REGISTRATION SPECIALIST LEAD CH, NHFH - ED/TRAUMA - FCH-OC position at Froedtert Health?
Discover. Achieve. Succeed. #BeHere
Location: US:WI:OAK CREEK at our NH-OAK CREEK COMMUNITY HOSP facility.
This job is ON - SITE.
FTE: 0.900000
Standard Hours: 36.00
Shift: Shift 1
Shift Details: Work M/T/W, off Thursday, Work F/Sa/Su and then have the whole next week off. Holidays: A weekend holiday track Weekends: Every other
Job Summary:
The Lead Registration Specialist plays an important role in scheduling, chart audits, and other administrative duties in addition to greeting and registering patients.
EXPERIENCE DESCRIPTION:
A minimum of 2 years functioning as a Registration Representative in the medical field. Prior leadership experience preferred. Knowledge of some medical terminology is preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is required.
SPECIAL SKILLS DESCRIPTION:
Exceptional customer service experience; Demonstrated ability to work independently and as a team player; Tactfulness Demonstrate willingness to adapt to change; Pleasant phone manner and voice; Able to prioritize workload while remaining flexible Confident positive manner and appearance Proficient PC experience, MS Suite including word, outlook, data entry, and ability to operate general office equipment including the telephone and copy machine Excellent written, oral and interpersonal communication skills; Excellent understanding of the organization’s goals and objectives; Highly self-motivated and directed, with keen attention to detail; Proven analytical and creative problem-solving abilities, Able to prioritize and execute tasks in a high-pressure environment; Ability to work in a team-oriented, collaborative environment; Ability to work with all levels of staff to define business requirements and goals, and to identify and resolve issues; Ability to foster effective relationships and build consensus through the all levels of leadership in the organization Knowledge and ability to work on large-scale complex projects that include multiple strategic goals and multiple tactical tasks; Knowledge and ability of needs, goals, deliverables and interdependencies of other functional departments Able to keep a positive attitude and problem-solving stance in difficult circumstances, Demonstrated proactive approaches to problem-solving with strong decision-making capability, Highly resourceful team-player, with the ability to be extremely effective independently; Skilled in conflict and employee behavioral resolution.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Location: US:WI:OAK CREEK at our NH-OAK CREEK COMMUNITY HOSP facility.
This job is ON - SITE.
FTE: 0.900000
Standard Hours: 36.00
Shift: Shift 1
Shift Details: Work M/T/W, off Thursday, Work F/Sa/Su and then have the whole next week off. Holidays: A weekend holiday track Weekends: Every other
Job Summary:
The Lead Registration Specialist plays an important role in scheduling, chart audits, and other administrative duties in addition to greeting and registering patients.
EXPERIENCE DESCRIPTION:
A minimum of 2 years functioning as a Registration Representative in the medical field. Prior leadership experience preferred. Knowledge of some medical terminology is preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is required.
SPECIAL SKILLS DESCRIPTION:
Exceptional customer service experience; Demonstrated ability to work independently and as a team player; Tactfulness Demonstrate willingness to adapt to change; Pleasant phone manner and voice; Able to prioritize workload while remaining flexible Confident positive manner and appearance Proficient PC experience, MS Suite including word, outlook, data entry, and ability to operate general office equipment including the telephone and copy machine Excellent written, oral and interpersonal communication skills; Excellent understanding of the organization’s goals and objectives; Highly self-motivated and directed, with keen attention to detail; Proven analytical and creative problem-solving abilities, Able to prioritize and execute tasks in a high-pressure environment; Ability to work in a team-oriented, collaborative environment; Ability to work with all levels of staff to define business requirements and goals, and to identify and resolve issues; Ability to foster effective relationships and build consensus through the all levels of leadership in the organization Knowledge and ability to work on large-scale complex projects that include multiple strategic goals and multiple tactical tasks; Knowledge and ability of needs, goals, deliverables and interdependencies of other functional departments Able to keep a positive attitude and problem-solving stance in difficult circumstances, Demonstrated proactive approaches to problem-solving with strong decision-making capability, Highly resourceful team-player, with the ability to be extremely effective independently; Skilled in conflict and employee behavioral resolution.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.