What are the responsibilities and job description for the Quotations & Inside Sales Specialist position at FRM Lighting & Controls?
FRM Lighting & Controls is looking for a motivated and detail-oriented Quotations & Inside Sales Specialist to join our Orlando team. In this role, you will be the go-to person for putting together accurate quotes for lighting fixtures and supporting both our customers and outside sales team. If you enjoy working in a fast-paced environment, building relationships, and growing your knowledge of the lighting industry, this is a great fit for you.
What You'll Do -
Quoting - Your Main Focus
• Review project plans and customer requests to build accurate, competitive quotes for lighting fixtures.
• Work with our manufacturer partners to get up-to-date pricing and product information.
• Send quotes out on time and follow up to answer any customer questions.
• Keep clean, organized records of all quotes, updates, and related communications.
• Offer alternative product options when needed to find the best fit for the project and budget.
Inside Sales & Customer Support
• Answer customer calls and emails quickly and professionally.
• Build strong relationships with contractors, distributors, and manufacturer partners.
• Work closely with our outside sales team to support their projects and customers.
• Help track orders and follow up on any open items to make sure customers are taken care of.
• Stay up to date on our lighting product lines through training and hands-on learning.
What We're Looking For -
• Some experience in quoting, inside sales, or sales support role — lighting or electrical industry experience is a plus.
• Comfortable using Microsoft Office, especially Excel and Outlook.
• Strong attention to detail.
• Good communicator — friendly, clear, and responsive with both customers and teammates.
• Able to manage several quotes and tasks at the same time without dropping the ball.
• A self-starter who takes ownership of their work and follows through.
• A team player who wants to grow with the company