What are the responsibilities and job description for the Information Systems Program Analyst – Business Applications position at Frisco ISD?
Director of Technology Operations / Business Applications and Process
226
Actual salary will be calculated based on experience
This position ensures the continuity and daily operation of critical business technology systems through active application support, system integration, and the development of automated workflows. By collaborating with organizational leaders and technical teams, the Programmer/Analyst proactively identifies opportunities to improve the reliability and efficiency of cross functional tools like document management and data validation systems. Ultimately, this role serves as a resourceful technical partner dedicated to troubleshooting complex issues and implementing innovative solutions that support the district’s evolving operational needs.
Education/Certification
Bachelor’s degree or demonstrable equivalent
Special Knowledge/Skills
Demonstrated ability to manage job scheduling, workflow automation, and server-side processes to enhance operational efficiency
Understanding of traditional software development life cycle
Working knowledge of business systems and applications such as ERP systems, with the ability to manage confidential data appropriately
Strong interpersonal skills with the ability to translate complex technical concepts into clear instructions for nontechnical stakeholders and district leadership
A proactive approach to troubleshooting and a demonstrated ability to independently research and implement new technology solutions.
Strong relationship management skills
Ability to exercise independent judgment
Strong written and verbal communication skills
Experience
Minimum 2 years of experience in application development and support
Experience working with database systems and application-tier environments
Experience supporting and maintaining system integrations and workflow processes
Hands-on experience programming for Microsoft applications and T-SQL for database management, query optimization, and application development
Ensure the reliability of enterprise business applications by managing daily operations and serving as the primary backup for critical systems managed by the Senior Programmer.
Demonstrate a high degree of initiative in researching emerging educational technologies and proposing integration strategies,
Resolve application, data, and integration issues through root-cause analysis, escalating to vendors or senior staff only when necessary.
Develop and optimize SQL queries, custom reports, and basic applications to provide actionable data for district stakeholders.
Drive efficiency by designing, testing, and maintaining automated jobs, scheduled tasks, and cross-system integrations.
Administer user access and security roles to maintain strict data integrity and ensure compliance with district privacy standards.
Partner with cross-functional teams and end-users to translate business needs into technical requirements and streamlined digital workflows.
Author and maintain comprehensive documentation for system processes and end-user procedures to ensure institutional continuity and training.
Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.
Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.
Mental Demands/Physical Demands/Environmental Factors
Maintain emotional control under stress. Prolonged use of computer and telephone. Repetitive hand motions. Regular district wide travel.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.
226
Actual salary will be calculated based on experience
This position ensures the continuity and daily operation of critical business technology systems through active application support, system integration, and the development of automated workflows. By collaborating with organizational leaders and technical teams, the Programmer/Analyst proactively identifies opportunities to improve the reliability and efficiency of cross functional tools like document management and data validation systems. Ultimately, this role serves as a resourceful technical partner dedicated to troubleshooting complex issues and implementing innovative solutions that support the district’s evolving operational needs.
Education/Certification
Bachelor’s degree or demonstrable equivalent
Special Knowledge/Skills
Demonstrated ability to manage job scheduling, workflow automation, and server-side processes to enhance operational efficiency
Understanding of traditional software development life cycle
Working knowledge of business systems and applications such as ERP systems, with the ability to manage confidential data appropriately
Strong interpersonal skills with the ability to translate complex technical concepts into clear instructions for nontechnical stakeholders and district leadership
A proactive approach to troubleshooting and a demonstrated ability to independently research and implement new technology solutions.
Strong relationship management skills
Ability to exercise independent judgment
Strong written and verbal communication skills
Experience
Minimum 2 years of experience in application development and support
Experience working with database systems and application-tier environments
Experience supporting and maintaining system integrations and workflow processes
Hands-on experience programming for Microsoft applications and T-SQL for database management, query optimization, and application development
Ensure the reliability of enterprise business applications by managing daily operations and serving as the primary backup for critical systems managed by the Senior Programmer.
Demonstrate a high degree of initiative in researching emerging educational technologies and proposing integration strategies,
Resolve application, data, and integration issues through root-cause analysis, escalating to vendors or senior staff only when necessary.
Develop and optimize SQL queries, custom reports, and basic applications to provide actionable data for district stakeholders.
Drive efficiency by designing, testing, and maintaining automated jobs, scheduled tasks, and cross-system integrations.
Administer user access and security roles to maintain strict data integrity and ensure compliance with district privacy standards.
Partner with cross-functional teams and end-users to translate business needs into technical requirements and streamlined digital workflows.
Author and maintain comprehensive documentation for system processes and end-user procedures to ensure institutional continuity and training.
Frisco ISD retains the right to adjust the responsibilities and assignments of all positions as needed to meet the needs of the District.
Frisco ISD is committed to fostering a collaborative work environment that honors and supports the social and emotional well-being of all. Employees are expected to interact in a manner that is becoming of educators and promotes high levels of productivity for the benefit of the students we serve.
Mental Demands/Physical Demands/Environmental Factors
Maintain emotional control under stress. Prolonged use of computer and telephone. Repetitive hand motions. Regular district wide travel.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
The Frisco Independent School District is an equal opportunity employer and does not discriminate against applicants or employees because of race, national origin, gender, age, religion, or disability status of otherwise qualified individuals. FISD does not discriminate on the basis of membership or application for membership in the uniformed services.