What are the responsibilities and job description for the FOH/ Catering Manager position at Frigate's Melbourne Waterfront Bar & Grill?
Overview:
We are seeking a dedicated Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will have a passion for customer service and hospitality, ensuring a seamless dining experience for our guests. As well as working with guests to plan events that will be held at the restaurant. This is a great way to make extra money with 5% going directly to your paycheck.
Duties:
- Manage and lead the front-of-house staff, including servers, hosts, and bartenders
- Ensure exceptional customer service standards are met and maintained
- Oversee reservations, seating arrangements, and waitlists
- Handle guest inquiries, comments, and complaints in a professional manner
- Manage cash handling procedures and ensure accurate reporting
- Conduct regular staff meetings to communicate updates, policies, and expectations
Skills:
- Strong background in customer service within the hospitality industry.
-Strong knowlege of catering a must
- Knowledge of restaurant management practices and procedures
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining composure
- Leadership qualities to motivate and guide the front-of-house team
If you are a dynamic individual with a passion for delivering exceptional guest experiences, we invite you to apply for the Front of House/Catering Manager position. Join our team where your skills will be valued, and your contributions recognized and rewarded.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $70,000