What are the responsibilities and job description for the Pharmacy Technician position at Friendship Pharmacy?
Support daily pharmacy operations, workflow management, staffing, scheduling, and task delegation to promote efficient prescription processing and timely shipment goals. • Lead and support pharmacy leadership and technician teams through coaching, training, performance management, and accountability. • Assist with hiring, onboarding, and development of pharmacy team members in collaboration with leadership and Human Resources. • Establish and maintain workflow processes across prescription data entry, pharmacist verification, inbound and outbound calls, insurance adjudication, and production. • Analyze operational metrics, staffing needs, and workflow trends to identify gaps and support resource planning. • Partner with pharmacy quality and compliance leadership on rootcause analysis, corrective action plans, and regulatory compliance initiatives. • Coordinate pharmacy services for assisted living facilities, including new resident onboarding, daily orders, STAT orders, and cycle preparation. • Support inventory management, purchasing, recordkeeping, and operational accuracy. • Promote a professional, accountable, and patient-focused team environment.
Qualifications
- Candidates should possess strong prescription processing skills, including accurate data entry and familiarity with prescription workflows.
- Candidates should possess knowledge of pharmacy operations and best practices, including collaboration with licensed pharmacists.
- Candidates should possess experience or training specific to pharmacy technicians, including understanding of medication safety and regulations.
- Candidates should possess inventory control skills, including stock management, ordering, and monitoring expiration dates.
- Candidates should possess customer service skills, including clear communication, professionalism, and a patient-centered approach.
- Relevant certifications such as Certified Pharmacy Technician (CPhT) or equivalent state licensure are preferred.
- Ability to work in a hybrid environment, manage time effectively, and use pharmacy software and basic computer applications.
- High school diploma or equivalent required; prior retail or healthcare experience is beneficial.