Gift Processing & Data Specialist

Friends of the Children – Portland makes a long-term commitment to youth by pairing each child with a paid, professional mentor from kindergarten through high school graduation. This 12½-year model focuses on consistent relationships and measurable outcomes in school, relationships, and well-being. Recognized as Oregon’s “Most Admired Nonprofit” for more than 10 years, we work in partnership with caregivers, schools, and communities.

Role Summary

The Gift Processing & Data Specialist provides database and gift-processing support in collaboration with the Development Team to meet fundraising goals. This role coordinates with the Finance Team and is responsible for detail-oriented tasks in Raiser’s Edge NXT, the use of various giving platforms, and includes timely and accurate data entry, database maintenance, and gift back-ups and acknowledgment. This role is responsible for upholding gift acceptance and pledge handling policies.

This is a hybrid-remote position that generally requires 3 in-office days in Northeast Portland, Oregon, each week.  This fluctuates depending on operating needs and supports after-hours and off-site events as necessary.

Job Responsibilities

• Review, verify, and process pledges, event contributions, gifts-in-kind, data imports, grants, matching gifts as well as DAF, stock, and wire transfers.

• Ensure accurate gift revenue and reconciliation in collaboration with Finance team.

• Update donor records and relationships based on gift information, staff communication, returned mail, and research.

• Set up and maintain giving platforms, including complex event management tools.

• Produce donor acknowledgement letters, receipts, pledge reminders/invoices, and giving statements. Work with frontline team for special handling.

• Generate pledge reminders according to installment schedules, and alert Frontline team for additional follow up on outstanding pledges.

• Provide exceptional donor-relations services with professional communications.

• Respond to data requests in a timely manner.

• Collaborate with Database Manager on customized campaign and forecasting dashboards.

• Follow current industry best practices and maintain procedural and policy documentation.

Experience

• Minimum of HS diploma or equivalent.

• 2-3 years of CRM, gift processing and related experience in a development role

Knowledge, Skills and Abilities

• Recent experience with Raiser's Edge NXT CRM, pivot tables, queries, Omatic Cloud, Power Automate, and database best practices

• Demonstrated nonprofit gift services experience handling large data volumes.

• Ability to take initiative and work independently. Available for occasional early morning, evening, and weekend work for events and high-volume periods.

Preferred Skills, Abilities, and Experience:

• Expertise in database queries and exports, use of AI and other emerging tools.

• Experience with donation and event bidding platforms like Greater Giving.

This position is represented by FriendsPDX Union Network. Union membership or dues-paying status are required upon hire to maintain employment.

Salary : $55,631 - $60,790