Residential Manager

Position Summary:

Under the supervision of the Residential Director, and in concert with Friends Aware’s mission, vision, values, policies and procedures, and relevant federal, state and local regulations, the Residential Manager oversees and ensures the quality of services at several residences as well as acting as the Designated Program Coordinator for each resident. This is an exempt position with a minimal work expectation of at least forty-(40) hours per week with a flexible and rotating schedule including regular on-call duties.

MAJOR AREAS OF RESPONSIBILITY

· Supervises all aspects of the residence operations, in accordance with COMAR regulations.

· Ensures the development and ensures all aspects of IP, Behavior Plan, (when indicated), goals, and services are carried out according to the Plan(s) and all documentation of such is complete in the Individual’s files (computerized and written); completes regular review to prepare for annual IP Meetings.

· Active role as Designated Program Coordinator for each Individual assigned inclusive of the arrangement of evaluations, convenes the appropriate team members as per the IP, compiles the minutes, outcomes, goals and services into an easily understood plan.

· Assists with any new or modifications to DDA Service Funding Plans as well as One Time Only requests for additional funding.

· Ensures any restriction of an Individual’s rights is necessary and that the least restrictive alternative has been approved by the Individual, the planning team and the Standing Committee for Restriction Review.

· Remains abreast of new developments, legislation, and regulations in the field of Developmental Disabilities.

· Actively participates in all inspections conducted by DDA, the Office of Healthcare Quality and Licensing, OSHA and other external governing agencies.

· Maintains constant communication with the Individual and their families along with the Registered Nurse and direct care staff, Service Coordination and any other designated external agencies.

· Respects and advocates for each person’s rights, dignity, and privacy.

· Empowers each Individual to express their choices, while educating them about social responsibilities.

· Ensures that all health needs of Individuals are met and that the proper documentation of all is maintained and up-to-date including; but not limited to Medical Files (computerized and/or written), IP, General, and Inactive Files.

· Reviews and monitors all Incident Reports for each Individual and ensures that the appropriate corrective measures are achieved. Completes all DDA mandated documentation to finalize the Incident Reporting requirements.

· Seeks sources of non-traditional funding which would directly benefit the Individual including applications for Federal Medicaid Waiver funding for adaptive equipment or environmental modifications, medical assistance, food supplemental assistance as needed.

· Ensures Individuals’ funds and personal property are handled properly and accounted for according to policy.

· Responds to and investigates any inquiries from the Finance Department regarding individual funds, agency purchases and/or petty cash transactions.

· Responsible for monitoring each residence fiscal budget as per Financial Statements.

· Observes staff while in the residence and counsels on the appropriate interaction or training methods as needed.

· Evaluates cause of all injuries resulting in Workers Compensation claims and the details of all injuries to determine if additional training may be warranted or if environmental changes are needed as per the agency’s Safety Policy and Safety Plan.

· Supervises, trains, counsels and meets regularly with all Residential Counselors.

· When appropriate, meets with staff and determines if reasonable suspicion drug testing is warranted including escorting staff to the testing site.

· Assists Residential Director with the interviewing process of all applicants.

· Ensures the accuracy of all residential staff hours submitted for payroll processing by comparison with schedules, if required, and makes any appropriate changes as deemed necessary.

· Responsible for ensuring that all staff ratios are in accordance with the IP.

· Meets regularly with Residential Director.

· Serves as a positive role model to staff and consumers. Maintains a positive attitude and works to create a positive work environment.

· Attends mandatory trainings as defined in Comar 10.22.01.11.

· Expectation for participation in Agency committees as designated by the Residential Director.

· Shares responsibility, as part of the Residential Management team, for on-call duties.

· Performs other duties as assigned by the supervisor.

Qualifications:

1. Excellent verbal, written, and interpersonal skills.

2. Excellent time management and organizational skills.

3. Ability to read and interpret regulations.

4. Ability to receive and maintain certification as a Certified Medication Technician (CMT).

5. Knowledge of and experience in using Microsoft software and an ability to learn and effectively use other software applications within agency-designated timeframe.

6. Must possess typing skills at a rate to be productive.

7. Valid driver’s license with a minimum of 3 years of driving experience and an agency approved driving record.

8. Must be at least 21 years of age.

Education and Work Experience:

1. Bachelor’s Degree from an accredited university or college in Human Services or related field. Education may be substituted with evidence of successful work experience paralleling the major duties of this position; with one year of experience being the equivalent to one year of full-time course work from an accredited college or university.

2. Minimum of one year of supervisory experience.

3. Preference given to those with experience in the field of developmental disabilities, three-(3) or more years of experience preferred.

Salary : $22 - $28