What are the responsibilities and job description for the Server position at Friendly's?
Overview
Join our dynamic hospitality team as a Server, where your energy and passion for exceptional guest experiences will shine! In this lively role, you’ll be the face of our restaurant, delivering outstanding service that keeps guests coming back. Your enthusiasm, attention to detail, and ability to handle multiple tasks with a smile will create memorable dining moments. Whether guiding guests through menu selections or ensuring their needs are met promptly, you’ll play a vital role in fostering a welcoming atmosphere. This paid position offers an exciting opportunity to grow your skills in food service and hospitality while working in a vibrant environment.
Duties
- Greet guests warmly and provide attentive, friendly service throughout their dining experience
- Take accurate orders using POS systems such as Aloha POS or Micros POS, and relay them efficiently to kitchen staff
- Recommend menu items and upsell specials to enhance guest satisfaction and increase sales
- Serve food and beverages promptly, ensuring proper presentation and adherence to food safety standards
- Handle cash transactions accurately, including cash handling and cashiering responsibilities
- Maintain cleanliness by bussing tables, resetting dining areas, and ensuring sanitation standards are met
- Assist with food preparation and food handling tasks as needed in a fast-paced environment
- Use reservation management tools like OpenTable to coordinate seating and manage guest flow
- Provide exceptional guest relations by addressing inquiries, resolving issues promptly, and creating a welcoming atmosphere
Skills
- Proven experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs
- Strong knowledge of POS systems including Aloha POS and Micros POS; familiarity with OpenTable is a plus
- Excellent customer service skills with the ability to build rapport quickly and handle diverse guest needs
- Effective time management skills to prioritize tasks during busy hours without compromising quality
- Ability to upsell menu items confidently while maintaining genuine guest engagement
- Basic math skills for accurate cash handling, billing, and check splitting
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Experience with food preparation, kitchen operations, or culinary work is advantageous
- Strong communication skills coupled with hospitality expertise to ensure seamless service delivery
Embark on a rewarding journey in the food industry where your dedication transforms ordinary visits into extraordinary experiences. We’re excited to welcome passionate servers eager to make an impact through exceptional service!
Pay: $6.75 - $15.00 per hour
Work Location: In person
Salary : $7 - $15