Assistant Property Manager

Job description
About Us

Friendly Franchisee Organization is a multi-family owned business with deep roots in the El Paso community. As a sister company to Silver Star Real Estate, we take pride in delivering exceptional property management services with a focus on professionalism, integrity, and community values. We are seeking an Assistant Property Manager with Leasing Manager experience to join our team and help ensure seamless day-to-day operations.

Position Overview

The Assistant Property Manager will assist in managing a portfolio of residential properties, focusing on tenant relations, leasing processes, and administrative tasks. This role requires a strong understanding of leasing procedures, excellent customer service skills, and the ability to work in a collaborative team environment.

Location: El Paso, TX

Key Responsibilities

Leasing & Tenant Relations:

• Oversee leasing activities, including marketing available units, conducting property tours, and securing leases.

• Serve as the primary point of contact for current and prospective tenants.

• Assist with the application process, ensuring compliance with all leasing requirements.

Property Operations & Management:

• Support the Property Manager in coordinating property maintenance, inspections, and tenant move-ins/move-outs.

• Respond promptly to tenant inquiries, requests, and complaints with professionalism and care.

• Help maintain property appearance and address any issues in a timely manner.

Administrative Duties:

• Prepare and maintain leasing agreements, records, and property reports.

• Assist with rent collection, follow-up on late payments, and enforce lease policies.

• Coordinate property marketing efforts and keep rental listings up to date.

Customer Service Excellence:

• Provide exceptional service to all tenants and prospects, ensuring a positive leasing experience.

• Develop strong tenant relationships to encourage lease renewals and minimize vacancies.

Qualifications

Experience:

• 2 years of experience in property management, leasing, or a related role.

• Previous experience as a Leasing Manager or leasing agent is highly preferred.

Skills:

• Strong understanding of leasing procedures and property management best practices.

• Excellent communication, organizational, and problem-solving skills.

• Proficiency in property management software (Yardi) is a plus.

Attributes:

• Friendly, professional, and customer-service oriented.

• Ability to work independently and as part of a team.

• Attention to detail and a commitment to excellence.

What We Offer

• Competitive hourly rate of $18.00 - $23.00 (based on experience).

• Opportunity to work with a family-owned, community-focused organization.

• Collaborative team environment with opportunities for growth.

How to Apply

If you are a motivated, experienced leasing professional looking for an opportunity to grow in property management, we would love to hear from you. Please submit your resume to saadia.sophie@ffcorp.org.

Join us in providing outstanding service to our residents and the El Paso community!