What are the responsibilities and job description for the Orthodontic Office Receptionist position at Friendly Dental Group?
Benefits:
We are an established private orthodontic practice in Charlotte seeking a friendly and dependable Orthodontic Office Receptionist to support front office operations and help provide an excellent patient experience.
What We’re Looking For
Work Location: Charlotte, NC – In person
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
We are an established private orthodontic practice in Charlotte seeking a friendly and dependable Orthodontic Office Receptionist to support front office operations and help provide an excellent patient experience.
What We’re Looking For
- Dental or orthodontic front office experience preferred
- Experience with scheduling, patient check-in/check-out, and front desk workflow
- Knowledge of dental insurance, billing, and patient accounts preferred
- Strong communication, customer service, and multitasking skills
- Positive, professional, and team-oriented attitude
- Welcome patients and families in a friendly, professional manner
- Answer phone calls, respond to messages, and schedule appointments
- Support patient check-in/check-out and maintain accurate patient records
- Assist with insurance verification, billing, collections, and account follow-up
- Help coordinate orthodontic appointments and daily front office operations
- Keep the front desk organized and welcoming
- Work closely with the clinical and administrative team to support patient care
- Pay: $19–$23 per hour, based on experience
- Medical, dental, vision, and life insurance
- 401(k)
- Paid time off
- Flexible scheduling
- Monday through Friday
- Daytime hours
- 8-hour shifts
- In-person position
Work Location: Charlotte, NC – In person
Salary : $19 - $23