Demo

HRDI-Case Manager

Friend Health
Chicago, IL Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 8/5/2026

POSITION SUMMARY

Responsible for assessing appropriate levels of care based upon comprehensive criteria and identification of appropriate services both within HRDI and externally.

POSITION RESPONSIBILITIES

  • Must be available, a rotation determines, on 24 hour basis, to intervene to crisis needs.
  • Works closely with State Mental Health Facility to plan for services needed or high rates users referred because they a re to be discharged from inpatient care.
  • Works closely with community support treatment team triage.
  • Maintains professional working relationship with all referral agencies.
  • Develop plans to refer, link, and place individual with community based treatment and other needed resources.
  • Assists individuals by referring/linking, placing them with recreation, transportation, financial and medical entitlement, vocational rehabilitation services, as appropriate as needed.
  • Coordinates inter and intra-agency services.
  • Conduct outreach and case findings.
  • Determine eligibility and conduct comprehensive assessment of service needs.
  • Develop the comprehensive master Individual Treatment appropriate housing facilities, with the input of the client and/or family unit.
  • Review Individual Treatment Plan of clients regularly to assess effectiveness and need for specific plan elements, again with input of the client customer and/or family.
  • Monitor and evaluate all services provided to individual clients.
  • Responsible for locating appropriate housing facilities as needed.
  • Provide supportive counseling to individual client and/or family as needed.
  • Provide problem solving assistant to client and/or family as needed
  • Provide public education on services available le and needs of the mentally ill as opportunities arise and/or as assigned by the Vice President.
  • Participates in staff meetings scheduled by the supervisor.
  • Document all services provided in progress notes and must perform DIS billings of service on timely basis.
  • Maintains appropriate credentials and pursues internal and/or external training and development opportunities.
  • Performs other duties as assigned.

QUALIFICATIONS

  • Bachelor’s Degree in related human services/social services field
  • Valid Driver’s License and vehicle required to travel
  • Two-three  years experience in mental health setting preferred
  • Knowledge of utilizing DMS IV and ASAM criteria for purposes of assessing clinical diagnoses and
    • appropriate client placement
  • Knowledge of medical needs and available resources to the psychiatrically disabled persons.
  • Knowledge of appropriate record keeping procedures
  • Sensitivity to multi-cultural differences
  • Ability to work as part of a multi-disciplinary team to ensure continuous improvement in all service
    • areas.
  • relate well to people of all socioeconomic groups
  • Knowledge of computers and applicable software
  • Excellent Writing Skills
  • Knowledge of languages other than English helpful, particularly Spanish

WORKING CONDITIONS AND PHYSICAL EFFORT:

  • Work is normally performed in a typical interior/office work environment.
  • Moderate physical activity. May require physical effort including lifting up to 10-25 pounds and some extended periods of standing or walking.
  • No or very limited exposure to physical risk.
  • Ability to lift 15 - 25 lbs.

Salary.com Estimation for HRDI-Case Manager in Chicago, IL
$71,186 to $88,302
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