What are the responsibilities and job description for the Leasing Consultant position at Friedman Real Estate?
Company Description Friedman Real Estate is one of the largest privately held full-service commercial real estate organizations in the United States, offering advisory, property management, brokerage, construction, and design services. The company manages over 140 properties, including more than 10,000 apartment homes and 15 million square feet of commercial space nationwide. Its brokerage division actively handles over 800 listings for lease or sale, totaling more than 100 million square feet and over $20 billion in closed transactions. With more than 30 years of experience as an owner and manager of commercial property, Friedman focuses on achieving results that align with clients’ financial and operational objectives. Core service areas include brokerage services, multifamily management, commercial and facilities management, construction and design, and capital markets and advisory services.
Role Description The Leasing Consultant is a full-time, on-site position located in Ann Arbor, MI, responsible for supporting occupancy goals and delivering a positive resident experience. Day-to-day responsibilities include greeting prospective residents, conducting property tours, explaining lease terms, and guiding applicants through the leasing process from initial inquiry to move-in. The role also involves preparing and processing lease documents, managing lease renewals, assisting with resident retention initiatives, and maintaining accurate records in property management systems. The Leasing Consultant responds to resident inquiries, addresses routine service concerns by coordinating with maintenance and management teams, and helps ensure that community policies and fair housing regulations are followed. Additional duties include participating in marketing activities, maintaining a professional appearance of the office and model units, and collaborating with team members to meet occupancy and revenue targets.
Qualifications
- Candidates should possess strong leasing-related skills, including experience with leases and lease administration.
- Candidates should possess resident-focused skills in resident retention and customer service to support a positive living experience.
- Candidates should possess excellent communication skills for interacting with prospective and current residents, vendors, and internal teams.
- Prior experience in multifamily housing, property management, or real estate leasing is preferred.
- Ability to work on-site, including some evenings or weekends as needed, and to manage multiple priorities in a fast-paced environment.
- Basic proficiency with property management software and standard office applications (e.g., email, spreadsheets, CRM tools).
- Knowledge of fair housing laws and general leasing regulations is beneficial.
- High school diploma or equivalent required; additional education or relevant certifications in real estate or property management are a plus.