Property Manager

Friar Violet is a consulting and talent firm. This role is for a client in Boston.

We are seeking a highly organized, proactive, and service-oriented Property Manager to assist in the day-to-day operations of a portfolio of approximately 30 residential multifamily properties. The Property Manager will be responsible for tenant relations, leasing, maintenance coordination, contractor management, and ensuring the properties are well-maintained and operating efficiently. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while delivering an exceptional tenant experience.

Core Responsibilities

Tenant Relations & Communication

• Serve as the primary point of contact for tenants across all properties

• Respond promptly and professionally to tenant inquiries, requests, and concerns

• Coordinate and manage maintenance requests from intake through resolution

• Address tenant complaints and work toward timely, professional resolutions

• Manage lease compliance, notices, and enforcement of lease terms

• Coordinate move-in and move-out processes, including inspections

Maintenance & Contractor Management

• Coordinate repairs, preventative maintenance, and property improvements

• Schedule and oversee vendors and contractors

• Obtain quotes and manage contractor selection when needed

• Ensure quality completion of maintenance and improvement work

• Conduct periodic property inspections

• Maintain relationships with trusted vendors and service providers

Record Keeping & Administrative Management

• Maintain accurate and organized tenant records and lease documentation

• Track lease expirations, renewals, and notices

• Maintain maintenance logs and service records

• Ensure compliance with housing regulations

• Maintain property files and operational documentation

Property Oversight & Portfolio Management

• Conduct regular inspections of properties

• Identify maintenance, safety, or operational issues proactively

• Ensure properties maintain high standards of cleanliness and safety

• Support long-term property value and tenant satisfaction goals

Leasing & Property Showings

• Market available units through online platforms, listings, and local channels

• Respond to leasing inquiries and qualify prospective tenants

• Schedule and conduct property showings

• Process rental applications, including background and credit screening

• Prepare lease agreements and coordinate lease execution

• Ensure units are ready for occupancy and coordinate turnover activities

Qualifications

• 2 years of residential property management experience preferred

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Ability to manage multiple properties and priorities simultaneously

• Reliable transportation

Preferred:

• Real Estate License (optional)

• Experience with leasing, tenant screening, and lease administration

• Experience coordinating contractors and maintenance

• Familiarity with landlord-tenant laws