What are the responsibilities and job description for the Dispatcher/Driver Manager position at FREYMILLER TRUCKING?
Freymiller a 48 state refrigerated truck load carrier is searching for a qualified Driver Manger/Dispatcher to join our team!! Come be a part of an amazing company with great benefits!
Job Summary: Driver Manger is responsible for the overall management and safety of their fleet along with the maximizing of utilization and to ensure the flawless execution of services for our customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
- SERVICE. Fulfill Dispatch function duties primarily the review of loads for Service compliance meeting driver needs; and transmission to drivers once determined feasible.
- Track and Monitor daily driver time on load and distance to next stop.
- Manage daily PTA/ETA of each driver and how far out they are each day.
- Manage RDO’s, pre-plans, home time and miles per day.
- Review driver messages and engage in conversation with each driver at least one time a day.
- Driver Retention/Turnover is a critical responsibility of this position.
- Administration and coordination of special needs of driver such as home time, physicals, maintenance (PMI), driver advances and X-Pay treatment and Driver Reviews.
- Review and respond proactively to Driver Pre-Assignments.
- Review and Report on ETA status at least 3x per day.
- Review and report to Fleet manager 1x per week results from Driver Efficiency Report.
- Provide counseling and coaching to drivers on monthly driver scorecard results.
- Communicate immediately with CSR’s and planners on late routes and at risk delivery appointments based on miles to destination and Hours Available reports
- Cost control via managing authorized route-lines thereby optimizing tolls, scales, engine idle/mpg performance, fuel compliance, QC usage, maintenance schedules and claims management.
REQUIREMENTS: This position requires excellent customer service, communication and troubleshooting skills, as well as the ability to resolve issues and have strong attention to detail. Must have basic knowledge of DOT safety requirements and regulations along with 1 year Dispatch experience.
QUALIFICATIONS: Must be computer literate with the ability and desire to learn and operate company specific software. Basic operational knowledge of Microsoft Office products required. Must be flexible and ready to adapt to changing needs of others in a high stress and fast pace environment.
Work Schedule: 07:00-17:00 Monday through Friday and 0800-12:00 every fourth Saturday.
Freymiller is an Equal Opportunity Employer
Job Type: Full-time
Pay: $40,000.00 - $47,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Transportation: 2 years (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
Salary : $40,000 - $47,000