Trio Student Success Services Project Coordinator

Position Summary

Essential Functions

• Collaborate with Director of Student Success Services, Intercultural Learning Center staff, Career Services, Student Financial Services, and Academic Advising to holistically support SSS program students and execute SSS strategic plan.
• Conduct applicant intake interviews; prepare needs assessment; create an Academic Success Plan (ASP)
• Provide important financial aid and scholarship information to program participants
• Provide direct academic support services to Project participants and supervises participants at Trio-sponsored activities and trips.
• Assist with implementation of personal development and careers-exposure/awareness seminars.
• Plan project-related educational cultural enrichment programs and services
• Plan and implement special focus project workshops or seminars (eg study skills, financial aid counseling)
• Maintain compliance with federal regulations governing projects
• Provide reports to Project Director to ensure that all participants meet federal guidelines for program participation.
• Utilize management information systems (i.e. Colleague, Trio dashboard, Penji)
• Network and collaborate with campus stakeholders in support of the program’s goals and objectives
• Hire, train, and supervise student staff in compliance with Project and CRLA standards
• Assist the ASC Office Assistant with the hiring, training, and supervision of the student office assistants, as needed
• Serve on university committees to support student success and retention
• Maintain/manage Trio SSS Project social media presence, including internal LMS
• Maintain records of all student interactions
• Participate in promotional and recruiting events like FPU student orientations, admissions events, etc.
• Pursue professional development relating to tutoring and/or student success
• Participate in FPU Commencements
• Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
• Embrace the mission, vision, and values of Fresno Pacific University, affirm the FPU Faith Expectations (Download PDF reader), and support the ideals and practices articulated in "The Fresno Pacific Idea”
• Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
• Complete tasks timely with work that is comprehensive, complete, and accurate
• Communicates clearly, listens attentively, and seeks to understand others
• Collaborates productively with colleagues of varying skillset
• Other job duties as assigned

Qualifications

Required:

• Bachelor’s degree
• Familiarity with spreadsheets and databases management
• Professional or personal experiences in overcoming barriers similar to those confronting program participants

• Master’s degree in higher education, social work, education, or related fields form an accredited college or university
• Experience advising and assisting participants with the graduate school admissions and financial ad processes
• Experience coordinating/supervising programming visits & cultural events
• Experience in tutoring and tutor center management
• Experience with CRM software

• Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes at least eighty percent (80%) of the time.
• Frequent computer use at a workstation, up to eight hours per day.
• Frequently work at a fast pace with unscheduled interruptions.
• Drive personal or University vehicles to appointments.
• Public contact position requiring professional apparel, personal hygiene, and grooming.

• This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
• While performing the duties of this job, the employee is regularly required to: remain in a stationary position 80 % of the time, be able to move about inside the office to access file cabinets/office machinery etc., operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
• Reasonable accommodations for those with disabilities will be provided in accordance with law.

University Information

$39,520 to $46,800 is the annual starting salary for this role and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications, experience, and internal equity. In addition to compensation, FPU offers a competitive benefits package (Download PDF reader).

Reserving its rights as a religious institution, Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, age or disability, or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity, FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability, you should contact FPU’s Human Resources Department at hr@fresno.edu. As a religious institution, the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith, the FPU Idea and the University’s governance by the Pacific District Conference of Mennonite Brethren Churches.