What are the responsibilities and job description for the Retail Merchandising Specialist position at Freshpoint?
Overview:
">This role focuses on promoting FreshPoint products and services while building relationships with designated accounts to help customers succeed and achieve sales and profit goals.
">Main Responsibilities:
">- ">
Grow customer and FreshPoint sales, volume, and profit by being in stock of the right items for customer demand. Ensure displays are compliant with customer-defined schematics and quality products are stocked, while removing freshness-dated and damaged products.
">Optimize consumer engagement on shelf by performing basic duties related to new and existing merchandise, including price changes, tagging, ad set-ups, and shelf arrangements. Maintain a clean and pleasing shopping environment by cleaning fixtures when stocking or dressing down departments.
">Enhance partnerships with retailers by maintaining client relationships through visits with store employees, department managers, and store leaders. Collaborate with store leadership on product displays to meet customer needs.
">Oversee ordering of all products supplied by FreshPoint to ensure enough product is displayed at stores or held in backstock areas to meet consumer demand until next orders are delivered. Arrange for credit for damaged products.
">Manage order inputs and conflicts by setting up orders in customer systems and resolving issues with billing, receiving, and scanning at the customer level.
">Maintains high levels of customer satisfaction by delivering exceptional service and providing timely support.
">Collaborates with cross-functional teams to execute initiatives that drive business growth and improve operational efficiency.
">Develops and maintains strong relationships with key stakeholders, including retail partners, vendors, and internal stakeholders.
">Applies analytical skills to identify opportunities for process improvements and implements changes to drive business results.
">Stays up-to-date on industry trends, competitor activity, and market developments to inform business decisions and strategies.
">Demonstrates a passion for delivering outstanding customer experiences and driving business growth through innovative ideas and solutions.
">Promotes a culture of teamwork, respect, and open communication to foster a positive work environment.
">Takes ownership of assigned tasks and responsibilities, prioritizing effectively to meet deadlines and deliver high-quality results.
">Embodies the company's values and mission, demonstrating a commitment to excellence, integrity, and customer satisfaction.
">Adapts quickly to changing priorities and demands, remaining flexible and responsive to business needs.
">Cultivates a growth mindset, embracing opportunities for development and learning to enhance professional skills and knowledge.
">Maintains accurate records and reports, using data-driven insights to inform business decisions and optimize operations.
">Fosters a culture of continuous improvement, encouraging collaboration and innovation to drive business success.
">Ensures compliance with company policies, procedures, and regulatory requirements, maintaining a safe and respectful work environment.
">Communicates effectively with colleagues, stakeholders, and customers, actively listening and responding to their needs and concerns.
">Balances multiple priorities and tasks, managing time effectively to meet deadlines and deliver results.
">Acts with integrity, honesty, and transparency in all interactions, upholding the company's reputation and values.
">Strives for excellence in all aspects of the job, continuously seeking ways to improve performance and contribute to business success.
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Requirements:
">Education:
">High school diploma required.
">Experience:
">2 years of retail merchandising experience preferred.
">Skills and Abilities:
">Strong communication, problem-solving, and analytical skills.
">Ability to work independently and as part of a team.
">Excellent customer service and relationship-building skills.
">Basic computer skills, including Microsoft Office.
">Valid driver's license and reliable transportation.
">Work Environment:
">Inside retail store.
">Travel Requirements:
">Daily travel to assigned stores within territory.
