What are the responsibilities and job description for the Driver B position at Freshpoint?
Job Summary: Our team is seeking a reliable and efficient Delivery Driver to operate in a cross-dock model. The ideal candidate will have experience running daily routes with frequent stops, loading packages onto hand trucks, and unloading product at each stop. They must be able to work independently, manage their time effectively, and provide excellent customer service.
Responsibilities
- Pick up and deliver products to customers in a timely and professional manner.
- Operate a vehicle safely and efficiently, meeting designated route times.
- Unload product from trailers, using hand carts or by hand, and place it in designated customer storage areas.
- Frequently lift, push, or move product that weighs 1-75 pounds, up to 100 pounds; frequently reach up to 72 inches to stack and unstack pallets and hand carts.
- Verify delivery of items with customers and obtain proper signatures.
- Communicate all errors or returns to management.
- Handle any customer complaints professionally.
- Follow written driver safety rules and perform pre-trip and post-trip responsibilities in accordance with Department of Transportation regulations and company policies.
Qualifications
- High School diploma or equivalent required.
- One year of route delivery experience or applicable background driving a straight truck.
- Valid Commercial Driver's License – Class B (Class A preferred).
- Must be able to read and understand English.
- Customer service experience strongly preferred.
Skills
- Ability to operate a vehicle in various traffic and weather conditions.
- Meet or exceed minimum productivity levels established by the Company.
- Demonstrate strong customer relations and problem resolution skills.
- Effectively plan and organize work activities independent of direct supervision.
- Develop a good working knowledge of product and inventory control techniques and procedures.
- Maintain ongoing inter-department communications related to routing, safety, and customer relations.
- Proven ability to communicate articulately and perform simple arithmetic.
Physical Demands
- Frequent lifting of product up to 50 lbs. during the shift, infrequent lifting to 80 lbs.
- Must be able to climb on and off the box of the truck.
- Frequent bending, squatting, pushing, and pulling.
- Must be able to work in confined spaces.