What are the responsibilities and job description for the SAP Functional Analyst, Production Planning position at FreshDirect?
Brief Description
About Us
At FreshDirect, we are reinventing the grocery experience.
Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.
It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.
The Role:
The SAP Functional Analyst – Production Planning (PP) plays a critical role in enabling efficient, demand-driven production operations in a high-volume, time-sensitive food manufacturing environment.
This role ensures that production planning, scheduling, and execution processes are tightly aligned with forecasted demand, freshness requirements, and operational constraints, while leveraging SAP ECC and integrated forecasting platforms like RELEX.
This position reports to the Director – SAP.
What You’ll Do
Production Planning (Primary Focus)
We live these values every day:
A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.
One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.
Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.
Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching.
Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.
We love food. Yes, literally all of us.
What You’ll Love About Working Here
$125,000.00 - $155,000.00
Total Rewards & Benefits
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.
About Us
At FreshDirect, we are reinventing the grocery experience.
Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s homes — faster, fresher, and smarter than anyone else.
We’re not just a food company. We’re a technology-powered, customer-obsessed team building one of the most innovative end-to-end food supply chains in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care.
We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients — then use smart data, automation, and logistics to deliver them at peak freshness.
It’s grocery shopping reimagined — and we’re just getting started.
If you’re passionate about innovation, care deeply about what people eat, and want to help build the future of food, we’d love to meet you.
The Role:
The SAP Functional Analyst – Production Planning (PP) plays a critical role in enabling efficient, demand-driven production operations in a high-volume, time-sensitive food manufacturing environment.
This role ensures that production planning, scheduling, and execution processes are tightly aligned with forecasted demand, freshness requirements, and operational constraints, while leveraging SAP ECC and integrated forecasting platforms like RELEX.
This position reports to the Director – SAP.
What You’ll Do
Production Planning (Primary Focus)
- Own configuration and support of SAP PP processes for food manufacturing operations
- Partner with plant operations, supply chain, and planning teams to gather and translate business requirements
- Configure and support core PP functionalities, including:
- MRP (planning strategies, controllers, MRP types)
- Make-to-Stock (MTS) and Make-to-Order (MTO)
- BOMs, routings, and work centers
- Capacity planning and leveling
- Planned and production order lifecycle
- Order confirmations, scrap, and rework handling
- Troubleshoot production planning issues in SAP impacting execution, inventory, and uptime.
- Support integration between RELEX and SAP for demand-driven planning
- Ensure accurate flow of forecast data into SAP MRP and production processes
- Continuously improve alignment between forecasting and execution systems
- Act as liaison between business stakeholders, ABAP developers, and integration teams
- Support system integrations using IDocs, RFCs, APIs, and middleware (PI/PO or equivalent)
- Collaborate with upstream and downstream systems (RELEX, MES, WMS, logistics platforms)
- Participate in interface monitoring, testing, and issue resolution
- Develop functional specifications for enhancements and custom solutions
- Execute unit, integration, and UAT testing
- Participate in SAP enhancements, upgrades, and process improvements
- Drive adoption of SAP best practices in production planning
- Improve planning accuracy and operational efficiency through system optimization
- Support go-live, cutover, and hypercare activities
- 5 years of SAP functional experience with strong focus on PP in SAP ECC 6.0 or higher
- Bachelor’s degree in Information Systems, Engineering, Supply Chain, or equivalent experience
- At least 2 full lifecycle SAP implementations and/or major enhancement or upgrade engagements
- Deep expertise in MRP, BOMs, routings, production orders, and capacity planning
- Experience integrating external forecasting tools (e.g., RELEX) with SAP
- Strong understanding of high-volume, time-critical production environments
- Hands-on experience in at least one full SAP implementation or major upgrade
- Proven ability to translate business requirements into functional specifications
- Experience with testing, defect resolution, and production support
- Strong analytical, problem-solving, and communication skills
- Ability to operate effectively in fast-paced operational environments
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management abilities
- Experience in food manufacturing, food distribution, or CPG industry
- Exposure to SAP QM, MM, WM/EWM integration with PP
- Experience with MES and shop-floor integrations
- Familiarity with end-to-end supply chain and fulfillment processes.
- Relevant SAP certification in Production Planning (PP) or S/4HANA Manufacturing, or APICS certification (CPIM/CSCP), will be considered an added advantage.
We live these values every day:
A Passion for our customers
Our customers are at the heart of everything we do. We listen, innovate, and act quickly to exceed expectations with every order and interaction.
One team, one mission
Everyone contributes & every role matters. We break silos, lift each other up, and share a relentless focus on delivering results. That way, we win together.
Delivering excellence, every time
We take pride in the quality of our food, service, and the experience we create. Our team goes above and beyond to earn trust and guarantee 100% freshness.
Act with integrity
We operate with honesty, respect, and accountability in how we treat our customers, teammates, and partners. We own our outcomes and always do what’s right, even when no one is watching.
Make fast, bold decisions
We challenge the status quo, embrace technology, and take smart risks to build a better future. At the same time, we stay true to our NYC roots and care for our community.
We love food. Yes, literally all of us.
What You’ll Love About Working Here
- A fast-paced, innovative environment where ideas turn into action
- Opportunities for growth — many of our leaders have risen through the ranks
- Direct impact on how thousands of customers experience food every day
$125,000.00 - $155,000.00
Total Rewards & Benefits
- Competitive compensation and comprehensive benefits
- PTO, Safe & Sick Time, and Paid Holidays
- Medical, Vision, Dental, and Voluntary Disability coverage
- 401(k) with employer match and Life Insurance
- State-of-the-art Bronx campus with on-site basketball court, cafeteria, and employee market
- Onsite FREE parking
- FREE employee shuttle bus service from nearby Subway station
- Training, leadership development, and tuition discount at local colleges
- 20% employee discount on FreshDirect online orders and Brooklyn wine store
- Minimum 50% employee discount at our onsite employee market
- Mobile phone discounts through partnerships with T-Mobile and Verizon
- Gym membership discounts through NYSC
We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.
Equal Opportunity
We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.
The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position expectations may be subject to change as the needs of the organization changes.
Salary : $125,000 - $155,000