Digital Merchandising Specialist

If you’re someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, we’d like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!

Fresh Thyme Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Team member discount
• Career growth opportunities
  
  

The Digital Merchandising Specialist will be responsible for the digital presentation of inventory direct to customers. This role will assist in the strategic development and experience of Fresh Thyme’s shoppable platforms, while being responsible for daily merchandising operations. The goal of the Digital Merchandising Specialist is to drive customers into the purchase funnel to increase conversion and drive incremental revenue. In addition, this role will collaborate closely with the merchandising category leads, marketing, operations, analytics, product and IT to create a seamless digital experience for Fresh Thyme customers.

• This position follows a Hybrid schedule: Monday-Wednesday in Downer’s Grove Support office, Thursday-Friday remote.
  
  

Duties And Responsibilities

• Assist in the development of the overall omnichannel merchandising experience and strategy to drive digital sales growth
• Analyze Key Performance Indicators (KPIs) to monitor performance and customer engagement to inform future strategies
• Partner closely with the merchandising category leads to curate product assortments within the digital presentation of inventory direct to consumer
• Build a seamless e-commerce experience that improves digital discoverability through optimizing taxonomy, product imagery, search, filters and product attributions.
• Generate reporting and insights to share with management.
• Identify and scope future digital opportunities in collaboration with cross-functional stakeholders; including but not limited enhancements, optimization and process changes
• Communicate enhancements, optimizations, process change, etc. with key partners throughout the organization
• Responsible for Quality Assurance within the CMS operations workflow, as well as the customer-facing content published in production.
• Collaborates with Marketing department, Customer Service, Operations and Technical Support (including 3rd party services) to discuss, analyze and resolve website and mobile application issues.
• Partner with merchandising services, merchant and operations teams to develop SOPs for all processes connected to e-commerce including rollout of communication and training for developed SOPs.
  
  

This description is not inclusive of all responsibilities within the position; may perform additional duties.

What You Bring With You

Education: Bachelor’s degree or equivalent retail experience

Experience: 1-3 years of merchandising, e-commerce or retail experience

Functional/Technical

• Knowledge of the retail/e-Commerce industry
• Understanding of product lines and online customer purchase behaviors
• Analytical skills with the ability to synthesize and report out on data
• Understanding of site search experience and functionality
• Proficient in Content Management Systems (CMS) and web analytics tools
• Google Analytics experience preferred
• Proactive and solution oriented
• Strong communication, collaboration and presentation skills
• Agile mindset with the ability to learn company systems, processes and tools while identifying opportunities for improvement
• Highly detail-oriented and organized
  
  

At Fresh Thyme, our team members Thrive. We offer competitive compensation, incentive programs, and recognition programs that allows our most successful team members to be rewarded for their passion, dedication, and the results they consistently drive. Therefore, we are committed to offering competitive pay that reflects market standards and ensures consistency within our organization.

The pay range for this position is listed below. The actual rate offered will meet or surpass the legal wage requirement for the job's location.

$62,000.00 - $101,500.00

This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Specific pay rates will be within this range and based on your experience, qualifications, and skills compared to the internal team of this role.

Compensation for this position also includes incentive bonus opportunities that may vary based on individual and company performance. Specific details will be discussed during the hiring process.

Our team members Thrive because we are committed to the whole person. Not only do we offer a comprehensive benefits package for our full-time team members that includes medical, dental, and life insurance, but we also offer a variety of programs designed to support our part-time members as well. ALL Fresh Thyme team members enjoy paid parental leave, our 24/7 Employee Assistance Program, and our 401(k) plan with an employer match. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development. Come Thrive with us!