What are the responsibilities and job description for the Office Manager position at Fresh Start Outreach, LLC?
About Us:
Fresh Start Outreach, LLC is a behavioral health and substance abuse treatment organization dedicated to empowering individuals to overcome barriers and achieve long-term recovery. We provide compassionate, person-centered services that promote healing, independence, and hope.
Position Title: Office Manager
Employment Type: Full-Time
Work Schedule: Monday – Friday, 9:00 AM – 5:00 PM
Location: Chester, VA
Position Summary:
The Office Manager will play a key role in maintaining smooth daily operations of our behavioral health office. This individual will oversee administrative processes, manage office staff schedules, coordinate communication between departments, and ensure compliance with agency and regulatory documentation standards. The ideal candidate is organized, proactive, and thrives in a fast-paced environment.
Key Responsibilities (include but not limited to):
- Manage front office operations, including reception, scheduling, and staff coordination
- Maintain accurate records, filing systems, and program documentation in compliance with DBHDS/DMAS regulations
- Coordinate communication between clinical staff, clients, and administrative departments
- Assist with onboarding and HR-related documentation
- Manage supply inventory and vendor communications
- Support billing submissions and insurance verification processes
- Prepare reports, memos, and meeting minutes as requested by leadership
- Ensure professional presentation and organization of the office environment
- Uphold confidentiality, professionalism, and ethical standards at all times
Qualifications:
- Bachelor’s degree preferred
- Minimum 2 years of administrative or office management experience (behavioral health or medical setting preferred)
- Strong organizational, communication, and time management skills
- Proficient in Microsoft Office (Word, Excel, Outlook) and electronic health record systems
- Knowledge of DBHDS/DMAS documentation standards a plus
- Ability to work independently and collaboratively with multidisciplinary teams
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Work Location: In person
Salary : $21 - $25