What are the responsibilities and job description for the Shift Lead/Barista position at Fresh Monkee?
Fresh Monkee - Ponte Vedra Beach is looking for shift leads/baristas to join our team in a fun, energetic, and upbeat enviroment! Fresh Monkee is a healthy protein shake, smoothie, protein snack brand that is rapidly expanding across the U.S. Job responsibilities include, but are not limited to, the following:
Preparation
● Memorize and prepare 30 recipes according to standing recipes and customer preferences.
● Ensure all ingredients are fresh, properly portioned and blended to perfection.
● Offer creative and appealing suggestions for customization based on customer taste and dietary preferences.
Customer Service
● Welcome customers with a friendly and positive attitude. Welcome first time customers with an introduction about our business and provide assistance with any menu questions.
● Engage with customers in a polite and knowledgeable manner, answering inquiries about the menu and ingredients.
Cleanliness & Sanitation
● Maintain a clean and organized work station, ensuring that all equipment, blender canisters and utensils are properly washed and sanitized for regular use.
● Adhere to health and safety regulations and food handling procedures to ensure a safe and hygienic environment.
Upselling and Promotions
● Recommend additional add ons to enhance the customers experience and increase ticket sales.
● Promote our loyalty program by prompting customers to sign up at check out to encourage customer retention.
● Stay informed about shake ingredients, nutritional information, and menu offerings to provide accurate information to customers.
● Continuously update knowledge about new shake trends and popular ingredients.
Cash Handling and POS Operations
● Process customer payments, handle cash transactions and operate the point-of-sale (POS) system.
● Accurately count and record sales and revenue deposits.
Teamwork and Collaboration
● Work diligently with other team members to ensure smooth operations and timely service.
● Assist in maintaining inventory levels by notifying management of stock shortages or popular items.
● Be a team player to help cover last minute shift shortages if you can!
Qualifications & Skills
● Previous barista experience in a beverage setting preferred.
● Excellent customer service skills
● Ability to multitask in a fast-paced environment while maintaining attention to detail and quality.
● Basic math skills for cash handling and transaction processing.
● Knowledge of health and safety regulations related to food handling and cleanliness.
● Strong communication and interpersonal skills to interact effectively with customers and team members.
● Flexible availability, weekends a must!
Hourly Wage plus Tips
Flexible Weekday and Weekend Hours Available
Looking for Candidates Available 15-25 hours per week