What are the responsibilities and job description for the Barista - Layton, Utah position at Fresh Monkee Layton?
As a barista at Fresh Monkee, your primary responsibility is to handcraft and serve truly healthy shakes for customers. You will play a crucial role in delivering exceptional customer service and ensuring a positive and enjoyable experience for every guest. Your skills in preparing high-quality shakes, as well as your friendly and engaging personality, will contribute to the overall success of the business.
Job Type: Part-time / full-time based on availability, location hours and shop needs.
Benefits: Flexible schedule. Hourly, plus credit card & cash tips.
Summary of responsibilities and essential job functions include, but are not limited to, the following:
Preparation
- Memorize and prepare 30 recipes according to standing recipes and customer preferences.
- Ensure all ingredients are fresh, properly portioned and blended to perfection.
- Offer creative and appealing suggestions for customization based on customer taste and dietary preferences.
Customer Service
- Welcome customers with a friendly and positive attitude. Welcome first time customers with an introduction about our business and provide assistance with any menu questions.
- Engage with customers in a polite and knowledgeable manner, answering inquiries about the menu and ingredients.
Cleanliness & Sanitation
- Maintain a clean and organized work station, ensuring that all equipment, blender canisters and utensils are properly washed and sanitized for regular use.
- Adhere to health and safety regulations and food handling procedures to ensure a safe and hygienic environment.
Upselling and Promotions
- Recommend additional add ons to enhance the customers experience and increase ticket sales.
- Promote our loyalty program by prompting customers to sign up at check out to encourage customer retention.
- Stay informed about shake ingredients, nutritional information, and menu offerings to provide accurate information to customers.
- Continuously update knowledge about new shake trends and popular ingredients.
Cash Handling and POS Operations
- Process customer payments, handle cash transactions and operate the point-of-sale (POS) system.
- Accurately count and record sales and revenue deposits.
Teamwork and Collaboration
- Work diligently with other team members to ensure smooth operations and timely service.
- Assist in maintaining inventory levels by notifying management of stock shortages or popular items.
- Be a team player to help cover last minute shift shortages if you can
Qualifications & Skills
- Previous barista experience in a beverage setting preferred.
- Excellent customer service skills
- Ability to multitask in a fast-paced environment while maintaining attention to detail and quality.
- Basic math skills for cash handling and transaction processing.
- Knowledge of health and safety regulations related to food handling and cleanliness.
- Strong communication and interpersonal skills to interact effectively with customers and team members.
- Flexible availability, some weekends.
Food handlers permit required
Pay: $13.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $13 - $15