Sales Operations Coordinator San Antonio

About Fresh Texas

As the largest fresh-cut fruit and vegetable processor in South Texas, Fresh Texas has been delivering the highest quality products to our customers for over forty years. We source only the highest quality ingredients to deliver great tasting, healthy products to our customers. With exciting innovation, we keep growing!

Fresh Texas is proud to offer high quality and healthy foods to our communities! Do you want to grow with a trusted and established company? We offer great career paths! Come grow with us!

Job Overview

The Sales Operations Coordinator I is a vital role to the flow of information and goods across a food manufacturing enterprise in multiple production facilities. The role engages with customers for order processing, while also converting all received orders to a production planning model, invoicing for payment, and support of the supply chain to meet customer delivery requirements that best utilize the company’s production capacity.  This position is fast paced, requires quick decision making, attention to detail, and the ability to adapt to new challenges each day.  

Responsibilities & Duties

Primary duties include but are not limited to: 

• Interacts daily with customers regarding orders, order modifications, and price discrepancies. Ensures customer is aware if any order is not shipped in full and on time. 

• Processes incoming purchase orders from customers, confirms delivery dates and secures outbound delivery appointments for each customer based on guidance provided by Shipping. 

• Generates the daily production schedule based on customer orders to assist warehouse, production, purchasing and logistics. 

• Creates delivery appointments and BOL’s for outbound Shipping and reconciles orders, trucks, and deliveries prior to truck departures.  Communicates delivery status to customers. 

• Reconciles delivery discrepancies and creates final invoices for billing.   

• Logs information into Smartsheets, Excel and other reporting tools for data tracking purposes for Production, Warehouse, Shipping, Quality Assurance, Accounting, Purchasing, etc.  

• Proficient in company’s ERP system to upload/maintain sales orders, assist production and warehouse with work order needs, create transfer orders, complete invoicing, amongst other ERP-related tasks.  

*You will work a rotating schedule each week. We generally keep the shifts the same during any given week, but week over week, you will be rotating from opening shift to mid shift to closing shift. Working Saturdays is required – also on a rotating schedule. For example, you would work 7am to 4pm one week, then the next week 12pm to 9pm (soon to be 2pm to 11pm). Working weekends is required. 

Skills

• Demonstrated proficiency in Microsoft Office applications, particularly Excel and Outlook 

• Strong organizational skills, ability to multi-task and ability to exercise independent judgment 

• Must be detail-oriented and have the ability to work in a fast-paced environment 

• Proficient communication skills, both verbally and written 

• Experience and understanding of supply chain software similar to SAP, or ability to learn new ERP system

Benefits

• Complete insurance package that includes medical, dental, vision and life insurance. 

• Several low-cost supplemental plans. 

• 401(k) with up to a 4% employer match. 

• Paid holidays and generous paid time off. 

• A variety of bonus opportunities including attendance and referral programs. 

• Numerous employee appreciation events throughout the year. 

Qualifications

• Experience in food manufacturing, supply chain, production, or fast-paced administrative role is preferred. 

Physical Requirements/Work Environment

While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This role is remote.

EEO Statement

Fresh Texas is committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity Employer, making decisions without regard on the basis of race, color, religion, gender, gender identity or expression, national origin, sexual orientation, marital status, disability status, genetic information, age, membership in an employee organization, parental status, military service or protected veteran, or other non-merit factor.