What are the responsibilities and job description for the Assistant Team Captain position at Fresh Formats?
Assistant Team Captain
bfresh
Overall Objective:
The bfresh Assistant Team Captain is a developmental hourly position designed to be a training platform for candidates with retail department management experience who aspire to become the future Store Leaders in our organization. The Assistant Team Captain will work closely with the Team Coach (Store Manager) and Team Captain (Assistant Manager) to provide inspiration and guidance to the entire team so they are empowered to deliver a truly awesome customer experience. The Assistant Team Captain will work with their Team Leads to ensure the Teammates are engaging with the customer on a personal level, are passionate about food , knowledgeable about our vision and our offerings, and have fun at work.
Key Accountabilities:
Happy Customers
Fantastic Sales Growth
Clean and Safe Store
Engaged Teammates
Control Shrink
Legal Compliance
Sales Floor Standards
Ordering/Replenishment
Coaches Team Leads and Teammates
Key Skills:
LOVE FOOD!
Self-motivated
Ability to communicate to Team and Supervision
Innovation
Driving company vision
Inspirational Leadership
Department Management experience of at least 3 years
Behaviors:
People:
Values diversity
Develops others and creates promotional opportunities
Leads change positively
Getting Better Every Day:
Creating a plan to deliver and flexes with changing needs
Set high standards for self and team
Drives improvement through team
Develop own skills through hands on training
Delivers the Mission:
Drives innovation through encouraging new ideas
Makes informed decisions and provides feedback to all levels
Leads with courage and conviction
The Assistant Team Captain also performs the duties of Manager in Charge in rotation with the Team Coach and Team Captain, so a flexible availability is required.