Warehouse Controller

About Us

We’re FreshDirect, we’ve offered the best selection of fresh food since 2002, and we can proudly say that we pioneered online grocery shopping. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City metropolitan area, with seasonal service to eastern Long Island and the Jersey Shore. FreshDirect is building a better food system by bringing people closer to the highest quality, freshest food possible through a best-in-class delivery experience. We do this by having higher standards, sourcing locally and sustainably, and caring more for the people and communities we serve.

The Role

The Warehouse Controller is responsible for monitoring the efficient operation of the warehouse on a day-to day basis. This person will work closely with the Warehouse Logistics Planner to keep up with replenishment, bin inventory levels and sending hourly and daily reports to the Management Team. The Warehouse Controller is also responsible for communicating any anticipated problems or failures that can be mitigated and advising on ways and solutions to improve the process.

What You’ll Do

• • Communicate to management daily on an hourly basis the status of all work areas and any recommendations.

• • Help resolve any warehouse ground operational issues as they occur to ensure a seamless inventory flow.

• • Monitor the (WMS) Warehouse Management Systems

• • Investigate all inventory shortages at the locations where merchandise.

• • is being picked and update reports in real time to find a solution.

• • Recommend measures to improve the quality of service, the efficiency of the department and the performance of the work team.

• • Actively supervise warehouse processes that impact inventory accuracy, control and replenishment

• • Conduct random audits for discrepancies.

• • Ensure “Post Goods Invoices” are generated for any shortages after a allocation wave for the FreshDirect Express locations.

Education and Qualifications:

• • Minimum 2-3 years of work experience preferred.
  • High School Diploma or GED
  • 1 year of warehouse experience a plus
  • Must have strong verbal and written skills.
  • Must be good with time management and organizational skills.
  • Must be detail oriented.
  • Must be able to communicate effectively with all levels of management.
  • Must be able to work well in a team environment.
  • Must embody and demonstrate company values and culture.
  • Must be able to work in a cold environment, where the average temperature is 38 degrees.
  • Must be able to work in a fast-paced work environment.
  • Must be proficient in Math.
  • Must have basic Computer knowledge.
  • Must be able to work overnight/early morning.
  • Must be able to lift a minimum of 35-50 lbs. continuously.
  • Must wear non-slip resistant shoes.
  • Ability to learn SAP (Warehouse Management System)
  • Ability to clearly communicate in English.
  • Bilingual (English/Spanish) a plus
  • Strong Research and Analytical skills necessary
  • Must be able to work 9pm-6am

What we Offer

• The expected compensation for this role is starting $23.67 per year, depending on experience and qualifications. Final compensation will be discussed during the interview process.
• Time Off: PTO, Safe & Sick Time, and Paid Holidays.
• Health Benefits: Medical, vision, dental and voluntary disability benefits.
• Financial Benefits: 401(k) employer match and life insurance.
• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.
• People Investment: We offer on the job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.
• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.