Manager, Data Analytics

About Us

At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people’s home – faster, fresher, and smarter than anyone else.

We are not just a food company – we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care.

We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers’ door at peak freshness. It’s grocery shopping reimagined and we are just getting started.

If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

Join Us as Manager, Data Analytics – Forecasting

Are you passionate about turning complex data into strategic insights that drive business growth? Do you thrive in a fast-paced environment where your expertise in forecasting and data governance can directly influence operational excellence?

We’re looking for a Manager, Data Analytics who can lead with vision and precision. In this pivotal role, you will own the strategy and execution of our demand forecasting models. You'll help shape the future of how we predict customer behavior, optimize inventory, and scale operations across our organization.

This is more than a technical role — it's a strategic leadership opportunity that blends analytics, cross-functional collaboration, and innovation. You’ll work closely with senior leadership and cross-departmental partners to translate data into actionable decisions that impact the bottom line.

What You’ll Be Responsible For

Forecasting & Strategic Analysis

• Lead the end-to-end forecasting and budgeting process, owning models that predict customer demand, sales, and order volume across multiple business units.

• Analyze historical trends, seasonal patterns, and market dynamics to generate reliable, forward-looking forecasts.

• Partner with merchandising, supply chain, and operations to ensure forecast accuracy and optimize resource planning.

• Identify data-driven opportunities for revenue growth, cost savings, and operational improvements.
  

Cross-Functional Leadership & Influence

• Collaborate with stakeholders across Marketing, Finance, Operations, and Product to identify data needs, align goals, and deliver valuable insights.

• Communicate analytical findings clearly and effectively to executives and non-technical audiences, helping drive informed decisions at the highest level.

• Act as the key bridge between technical analytics and strategic business planning.
  

Data Governance & Quality

• Build and implement a robust data governance framework that ensures data integrity, security, accessibility, and compliance across the organization.

• Define and enforce data policies, standards, and stewardship roles that promote consistent, trusted data usage.
  

Team Development & Mentorship

• Lead, coach, and inspire a team of high-performing data analysts; foster a culture of innovation, ownership, and continuous improvement.

• Champion professional development and create a psychologically safe environment where diverse ideas are valued.

• Establish scalable processes and workflows that enable your team to thrive in a growing, agile environment.
  

Growth Opportunity

This role is designed with long-term career growth in mind. As the Manager, Data Analytics, you’ll have a seat at the table in shaping our data strategy and building the foundation for scalable analytics across the company. Here’s what growth can look like:

• Director-Level Pathway: Demonstrated success in this role — particularly in scaling forecasting capabilities, building a strong data governance practice, and influencing business strategy — will position you for promotion to Director of Analytics or Data Strategy within 12–24 months.
• Broader Scope & Impact: As we grow, you'll have the opportunity to expand your team and own analytics across additional domains (e.g., marketing, customer behavior, pricing optimization), increasing both your influence and visibility.
• Executive Exposure: You’ll work directly with senior leadership and decision-makers across departments, giving you regular exposure to C-suite stakeholders and the opportunity to shape key business decisions.
• Cross-Functional Career Mobility: We actively support internal mobility — whether you're interested in stepping into a more strategic role, product analytics, or operational leadership, we’ll work with you to build a career path that aligns with your goals.

This role isn’t just about managing data — it’s about becoming a strategic leader in a data-driven organization.

What We’re Looking For

· Education : Bachelor's degree in Data Science, Business Analytics, Statistics, or a related field. A Master’s degree is a strong plus.

· Experience : 7 years of experience in data analytics, with at least 2 years in a leadership capacity. Prior experience in e-commerce, retail, grocery, or consumer insights is highly desirable.

• Technical Skills:

• Advanced proficiency in SQL, Python, and statistical modeling tools.

• Strong experience with data visualization platforms like Power BI.

• Understanding of data warehousing and data pipeline tools (e.g., Big Query, Snowflake, DBT) is a plus.
  

• Business Acumen : Strong commercial mindset with the ability to link data insights to business strategy and ROI.

• Soft Skills: Excellent communicator and presenter; able to influence senior leadership and collaborate across departments.

• Decision-Making: Strong analytical thinker with a bias toward action and the ability to make strategic decisions under ambiguity.
  

Why You’ll Love Working Here

• Be at the forefront of data-driven transformation in a fast-scaling, customer-centric organization.

• Influence core business strategies and see the tangible impact of your work on customer experience and company growth.

• Work with a passionate team that values curiosity, innovation, and continuous learning.

• Competitive compensation, equity, and benefits — we take care of our people so they can do their best work.

• Time Off: PTO, Safe & Sick Time, and Paid Holidays.

• Health Benefits: Medical, vision, dental and voluntary disability benefits.

• Financial Benefits: 401(k) employer match and life insurance.

• Location: Our state-of-the-art campus is located in the Bronx, featuring an on-site gym, cafeteria and an employee market. We offer free on-site parking and provide an employee shuttle service from nearby MTA stations.

• People Investment: We offer job training to our operations and transportation team members to facilitate career advancement. Additionally, we invest in leadership development programs that provide opportunities for professional growth. We have also partnered with local colleges to offer tuition discounts.

• Perks: Employees can take advantage of a 20% employee discount on online orders and at our wine store. Our on-site employee market showcases our products at substantial markdowns. Additionally, we organize vendor spotlights and engagement events that give employees the opportunity to experience our products firsthand.
  

Ready to Lead With Data?

If you're excited to drive data excellence and shape business outcomes through innovative analytics and governance, we want to hear from you.

The expected compensation for this role is up to $155,000 , depending on experience and qualifications. Final compensation will be discussed during the interview process.

Our Culture

We embrace an in-office culture, composed of individuals who thrive on the collaboration and energy that comes from working together in a shared space. We are looking for people who excel in this environment, where physical presence enhances connections and engagement. At FreshDirect, we've created an environment that thrives on teamwork, where associates can innovate, grow, and have successful careers. Many of our leaders have successfully come up through our ranks. Because of our team's extraordinary efforts, we are a leading innovator in the e-commerce and grocery industries.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of their race, color, citizenship status, national origin, ancestry, gender, disability, sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation, or any other factor protected by federal, state, or local law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Expectations may be subject to change as the needs of the organization changes.

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