Team Member

We are a leading Franchisee of GoTo Foods – the Franchisor for Auntie Anne's, Carvel, Cinnabon, and Jamba Juice. We have locations across the United States and are looking to add to our amazing team!

Position Summary:

A Team Member is responsible for the preparation and presentation of Auntie Anne’s and/or Cinnabon products to the guests, and for the maintenance of the store premises and equipment, in accordance with Fresh Dining Concepts, LLC.

Job Duties and Responsibilities:

Include but are not limited to:

• Prepare dough and other products (lemonade, butter, dips, Cinnabons, and yogurt).
• Roll, twist, dip, shape, bake, and bag pretzels/Cinnabons/yogurt.
• Prepare specialty pretzels or other brand products for Cinnabon.
• Insert, rotate, and remove pretzel/Cinnabon trays; monitor ovens for correct baking time and product color.
• Dip, drain, and fill pretzels/Cinnabons in the warmer/hot plate.
• Prepare drinks and bag orders using appropriate health and safety measures.
• Exhibit a friendly, and courteous attitude toward guests and co-workers.
• Host, greet, and serve guests with a smile, and take orders.
• Assertively and professionally suggest and upsell to increase the company’s profitability and check average.
• Operate the point-of-sale system efficiently with minimum voids and accurately make change.
• Serve and provide samples to potential guests.
• Set up equipment, utensils, and supplies for opening.
• Break down, clean, and put away equipment, utensils, and supplies at closing.
• Perform cleaning and maintenance procedures as directed by the team member in charge of the shift.
• Always comply with uniform policy and company hygiene/appearance standards.
• Maintains regular and consistent attendance and punctuality.
• Complies with Fresh Dining Concepts, LLC policies and procedures, including relevant federal and state regulations (safety and environmental standards, OSHA, EPA, Right to Know, EEO, ADA, etc.)