General Manager (Jamba Honolulu - Honolulu, HI)) - Various Locations

About Us

Fresh Dining Concepts is a leading Jamba Juice franchisee, operating locations across the United States. We are passionate about delivering great-tasting, high‑quality products and creating an energetic, guest-focused experience. We are currently looking to add strong leaders to our growing Jamba Juice team.

Position Summary

The General Manager is responsible for the overall success and profitability of a Jamba Juice store. This role achieves sales, labor, and food cost targets while ensuring exceptional guest satisfaction, product quality, and safety. The General Manager exercises discretion and independent judgment in managing daily operations, supervising and directing staff, and making staffing-related decisions in partnership with the District Manager, HR, and senior leadership.

The majority of this role is spent leading the team on the floor, coaching performance, making staffing decisions, and ensuring the store consistently delivers an outstanding Jamba Juice guest experience.

Essential Duties and Responsibilities

The General Manager’s responsibilities include, but are not limited to, the following:

Financial & Operational Performance

• Responsible for meeting all financial targets established by Fresh Dining Concepts, including sales goals, labor costs, and food costs.
• Monitor, control, and reduce variable operating expenses where possible without compromising quality or guest experience.
• Monitor inventory levels, production, waste, and unauthorized giveaways to control cost of goods.
• Provide accurate and timely monthly physical inventory counts.
• Review and authorize vendor invoices as needed and transmit for payment per company guidelines.

Asset Protection & Safety

• Manage and protect store assets, ensuring safety and security at all times.
• Oversee proper cash handling procedures, including daily bank deposits and securing the top safe without compromising security.
• Ensure compliance with all Fresh Dining Concepts and Jamba Juice safety, food quality, and sanitation standards.

Team Leadership & Staffing

• Recruit, interview, hire, and onboard team members for the store.
• Direct and coordinate the activities of all store employees.
• Provide ongoing training, coaching, and development for both new and existing staff.
• Set clear expectations and hold the team accountable for performance and results.
• Perform all supervisory responsibilities, including hiring, training, evaluating, coaching, disciplining, and terminating employees.
• Recommend promotions and wage increases as appropriate.

Scheduling & Timekeeping

• Determine staffing needs and prepare bi-weekly schedules (including personal schedule) for submission to the District Manager.
• Ensure accurate timekeeping for all employees.

Store Standards & Maintenance

• Ensure uniform, dress code, and personal appearance standards are consistently followed.
• Direct operations to maintain all equipment and physical facilities in excellent working condition.
• Oversee daily, ongoing, and periodic cleaning and maintenance of the store.
• Coordinate approved service and repair work in partnership with the District Manager.

Reporting & Compliance

• Ensure timely completion and submission of all required paperwork, reports, and documentation.
• Maintain operational and personnel files according to company and corporate guidelines.
• Comply with all Jamba Juice and Fresh Dining Concepts policies and procedures, including applicable federal and state regulations (OSHA, EPA, EEO, ADA, Right to Know, and food safety standards).

Marketing & Community Relations

• Execute all promotional, marketing, advertising, and public relations initiatives as directed by the District Manager.
• Recommend and help execute approved local marketing and promotional activities.
• Maintain positive working relationships with mall management, property managers, and neighboring businesses as applicable.

Leadership by Example

• Serve as a working manager, actively supporting the team on the front line alongside shift leaders and assistant managers.
• Perform all essential job functions safely and effectively according to Jamba Juice operating standards.
• Perform other duties as assigned.

Position Qualifications:

• Minimum age: 18 years old
• High school diploma or equivalent required; BA/BS in Business or related field preferred
• Minimum 2 years of successful management experience with direct P&L accountability
• Experience coaching and developing teams in a retail or restaurant environment
• Required Availability nights, weekends, and holidays
• Service, hospitality, or retail/restaurant experience preferred
• Must have experience supervising line staff and management positions
• Strong interpersonal, leadership, and financial skills
• Proven problem-solving and organizational abilities
• Ability to apply sound judgment and lead with optimism
• Tech-savvy with Microsoft Office and POS systems
• Reliable transportation
• Current ServSafe certification (or ability to obtain within 30 days)
• Food Handler Permit as required by local law
• Compliance with all local Health Department requirements

Ready to lead with flavor and aloha?
Join the Jamba Hawaii Ohana today and blend your future with ours!

Salary : $55,000 - $63,000