Accounts Receivable/ Billing Manager

About the Role:

The Accounts Receivable/Billing Manager plays a critical role in overseeing the entire accounts receivable and billing functions to ensure accurate and timely invoicing and collection processes. This position is responsible for managing billing operations, customer account reconciliations, and the resolution of payment discrepancies. The role requires close collaboration with sales, finance, and customer service departments to maintain strong client relationships and optimize cash flow. The manager will analyze accounts receivable data to identify trends, mitigate risks, and implement process improvements that enhance efficiency and reduce outstanding receivables. Ultimately, this role ensures the financial health of the organization by maintaining accurate billing records and accelerating revenue collection cycles.

Minimum Qualifications:

• Minimum of 3 years of experience in accounts receivable, billing, or credit management roles.
• Proven experience managing billing or accounts receivable environment.
• Strong knowledge of accounting principles and accounts receivable processes.
• Proficiency with accounting software and Microsoft Office Suite, especially Excel.
• Proficiency in QuickBooks

Preferred Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• Background in managing billing operations within a large or multi-location organization.
• Demonstrated ability to implement process improvements and automation in billing functions.
• Excellent communication skills with experience in customer relationship management.

Responsibilities:

• Ensure accurate and timely processing of invoices and payments.
• Develop and implement billing policies and procedures to improve efficiency and compliance with company standards.
• Monitor customer accounts to identify and resolve billing discrepancies, disputes, and overdue payments.
• Collaborate with internal departments such as sales and finance to ensure accurate billing information and resolve customer inquiries.
• Prepare regular reports on accounts receivable status, aging analysis, and cash flow forecasts for senior management.
• Train and mentor team members to enhance their skills and ensure adherence to best practices.
• Coordinate with external auditors during financial audits related to accounts receivable and billing.
• Utilize accounting software and ERP systems to maintain accurate records and streamline billing processes.

Skills:

The Accounts Receivable/Billing Manager uses strong analytical skills daily to review and interpret financial data, ensuring accuracy in billing and collections. Collaborating effectively with other departments and customers. Proficiency in accounting software and ERP systems enables the manager to streamline billing processes and maintain accurate records. Problem-solving skills are applied to resolve discrepancies and disputes promptly, minimizing delays in payment collection. Additionally, communication skills are critical for preparing reports and maintaining positive relationships with clients.