Director of Information Technology

SUMMARY: Responsible for the installation and updating of the club’s computer hardware and software and the maintenance and operation of its network infrastructure and website.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following.  Other duties may be assigned.

·               Maintains the various computer systems and software packages used by the club.

·               Maintains the club’s website and clubhouse cable system.

·               Manages the transition from one computer system to a next generation system.

·               Works with department heads to maintain and update the point-of-sale (POS) systems.

·               Works with department heads to assess computer hardware and software requirements.

·               Maintains the telephone system.

·               Works with committees on computer, website, and security access issues.

·               Updates and maintains the accuracy of the public/nonmember side of the website.

·               Documents all system processes, procedures and operations and maintains up-to-date system operations manuals.

·               Prepares annual budget for information technology operations.

·               Ensures that all data and programs are regularly backed-up.

·               Performs preventive maintenance on computer hardware.

·               Makes simple repairs on computer hardware or sends equipment out for repair.

·               Serves as a “help desk” for Microsoft Office, Accounting software, and other applications.

·               T

·               Troubleshoots application software malfunctions and deals with software company’s technical support.

·               personnel to resolve malfunctions.

·               Adds new users to Windows Server, Exchange Mail Server, and Accounting software.

·               Coordinates with software vendors to implement and integrate software modules.

·               Oversee IT operations and supervise systems and IT staff.

·               Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)

·               Develop, manage, and track the IT department's annual budget.

·               Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology.

·               Ensure smooth delivery and operation of IT services by monitoring the system’s performance.

·               Create processes and standards for selection, implementation, and support of systems.

·               Provide direction, guidance, and training to IT staff.

·               Communicates status of IT issues to Director of Facilities and updates issues lists and distributes on a regular basis.

·               Provides user training for desktop software and one-on-one computer-based training on the various software programs to the users.

·               Makes available to members for computer needs and instructions.

QUALIFICATIONS:

• Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field
• 8 years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects.
• Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems
• Strong interpersonal skills and ability to effectively communicate with teams across the entire organization.
• Excellent leadership and decision-making skills

·       Strong knowledge of project management principles

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures. Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SAFETY:

Safety must be embraced by all employees.  We need to always work safely and assists others to work safely by following departmental and company safety procedures.