What are the responsibilities and job description for the Host/Server position at French Toast Bistro?
Overview
We are seeking a dedicated and enthusiastic Host/Server to join our team in delivering exceptional dining experiences to our guests. As a Host/Server, you will play a crucial role in providing a welcoming atmosphere, ensuring guest satisfaction, and facilitating smooth service operations. Your ability to communicate effectively and provide outstanding customer service will be key to your success in this role.
Duties
- Greet and seat guests promptly upon arrival, ensuring they feel welcomed and valued.
- Take food and beverage orders accurately, using the Toast POS system for efficient processing.
- Provide detailed menu information, including daily specials and recommendations, to enhance guest experience.
- Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of food orders and address any guest concerns promptly.
- Assist with guest relations by addressing inquiries or complaints with professionalism and courtesy.
- Uphold high standards of hospitality through attentive service and effective communication with guests.
- Handle phone inquiries with proper phone etiquette, providing information about menu items and reservations.
Experience
- Previous experience in food service or hospitality is preferred but not required; we are willing to train motivated individuals.
- Familiarity with POS systems (Aloha POS experience is a plus) to streamline order processing.
- Strong customer service skills with the ability to communicate clearly and effectively with guests and team members.
- A passion for providing excellent guest relations and creating memorable dining experiences.
- Ability to work in a fast-paced environment while maintaining attention to detail and quality service.
Join our team as a Host/Server where your contributions will help shape unforgettable moments for our guests!
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
Ability to Commute:
- Canton, MI 48187 (Required)
Ability to Relocate:
- Canton, MI 48187: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15 - $18