What are the responsibilities and job description for the Automotive Service Manager position at Fremont Motor Management Company?
Automotive Service Manager
Lead. Inspire. Drive Results.
Fremont Motors is looking for a strong, people-focused Automotive Service Manager to lead our service department and take it to the next level. If you’re a hands-on leader who knows how to balance customer satisfaction, technician productivity, and profitability—we want to talk to you.
We’re a family-owned dealership group with deep Wyoming roots, modern facilities, and a culture that values integrity, teamwork, and long-term careers.
What You’ll Do:
Lead and develop a high-performing service team (advisors, technicians, support staff)
Drive service department profitability while maintaining top-tier CSI scores
Oversee daily operations including workflow, scheduling, and quality control
Coach, train, and hold team members accountable to performance standards
Ensure compliance with manufacturer standards, safety, and company policies
Collaborate with Parts, Sales, and Management to deliver an exceptional customer experience
Monitor KPIs including labor efficiency, ELR, CP/RO, and retention
What We’re Looking For:
3 years of automotive service management or leadership experience
Strong knowledge of dealership service operations and KPIs
Proven ability to lead, motivate, and develop teams
Excellent communication and customer service skills
Organized, decisive, and solutions-oriented
Valid driver’s license and insurable driving record
Why Fremont Motors?
Competitive salary performance-based incentives
Medical, dental, vision, and 401(k)
Paid time off & holidays
Relocation assistance available for the right candidate
Stable, long-term opportunity with a respected, growing company
Live and work in beautiful Wyoming—no big-city traffic, just wide-open spaces
Ready to Lead a Winning Team?
Apply today and become part of a dealership group where your leadership truly makes an impact.
Fremont Motors is an Equal Opportunity Employer