Accounts Receivable Specialist

Accounts Receivable Specialist

Schedule: Monday-Friday, 8:00 a.m. to 5:00 p.m

Position Summary:

The AR Specialist role will be responsible for the day-to-day receivables process within the company including customer contact, reporting and identifying potential billing issues. This role will interact internally with Customer Service, Sales, Management and other internal team members to maintain accurate account records, monitor aged balances and process incoming payments.

Essential Duties and Responsibilities:

• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Research and apply customer payments to account balances
• Reconcile customer accounts and resolve any discrepancies and short payments
• Research payment deductions to determine root cause and prepare documentation for resolution
• Process credits/refunds to customers as necessary
• Work with customer portals and EDI applications to retrieve and review information on payments, deductions, and unresolved items
• Respond to customer requests for documentation
• Communicate discrepancies to management team, identify slow-paying customers and recommend corrective actions
• Maintain files and documentation thoroughly and accurately

Other Duties and Responsibilities:

• Will be required to perform other duties and special projects as requested, directed, or assigned by management

Knowledge, Skills, and Abilities:

• Strong time management and organizational skills
• Above average attention to detail and accuracy
• Ability to work under pressure and deadlines
• Impeccable follow through and commitment to quality service
• Excellent communication skills both orally and in writing
• Proficient computer skills including Windows based programs (i.e. Microsoft Office, Excel)

Education and Experience:

• Associate's degree in accounting preferred, or equivalent relevant business experience
• Previous accounts receivable experience with strong understanding of accounting principles
• Previous transportation industry experience preferred
• Customer Service experience preferred
• Microsoft Excel & Word preferred

Confidential Data:

• Company proprietary and confidential

Training Requirements:

• McLeod Software System

Working Conditions and Environment:

• General professional office environment. Noise level is quiet to moderate.
• No environmental hazards indicated for this classification.

Physical Demands:

• While performing the duties of this job, the employee is frequently required to sit, talk, listen, walk, stand, work with their hands, and occasionally reach, grab, and bend.
• Requires sitting for long periods of time.
• Computer use requires good vision and ability to use a keyboard
• Occasional lifting.

Disclaimer

FCC is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

The requirements and physical demands listed in this job description are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. The Company reserves the right to modify this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

This job description does not represent a contract of employment, implied or otherwise. The employment relationship remains “At-Will”.

Job Type: Full-time

Work Location: In person