What are the responsibilities and job description for the Call Center Agent position at FreightCenter Inc?
Job Description
Full-time - Immediate Start- Hourly Rate Monthly Bonus - No Remote Work- Palm Harbor, FL
As an Account Manager at FreightCenter, you will connect with clients who ship on a daily/monthly basis and educate them on how to utilize freightcenter.com. In the eyes of your customers, you are their #1 shipping solution, making sure their shipment is picked up and delivered in a timely manner. Resulting in long-term customer relationships and repeat business. NO COLD CALLING!!
Responsibilities:
- Identify new sales opportunities with existing and potential clients
- Initiates sales process by scheduling shipments and understanding account requirements
- Closes sales by building rapport with potential accounts, explaining service capabilities, and overcoming objections
- Expands sales in existing accounts by introducing new services
- Recommends services by evaluating current service needs
- Update career knowledge by participating in educational opportunities
- Handle a high volume of inbound/outbound calls with an emphasis on service to our customers
Skills that pay the bills:
- Must have proficiant computer skills- Office products, Google Drive, or similar
- High level of organizational skills
- High level of attention to detail
- Team player qualities
- Problem solving
- Build and maintain client relationships
- "Work hard, play hard" mentality
Why FreightCenter:
- On-site paid training and ongoing career development
- Paid time off & Paid holidays
- Health, dental, vision, and life insurance
- 401K program
- Internal advancement opportunities for outstanding performers
- Monthly company events
- Incentive contests
- Game room, coffee, and endless snacks!
Pay & Schedule
- Base Pay: $15.50/hour uncapped monthly bonuses
- Average 1st-year earnings: ~$ 42 K (Top performers earn $70–85K and higher)
- Schedule: 10 AM – 7 PM | Full-time | Alternate 1–2 Saturdays a month
- Location: 34125 US Highway 19 N, Palm Harbor, FL 34684 (On-site only)
Take control of your income—apply today!
FreightCenter Inc. is an equal opportunity employer that is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Job Type: Full-time
Salary: $32,000.00 to $60,000.00 /year
Job Type: Full-time
Pay: $32,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- This position is located in Palm Harbor, FL - Are you comfortable with this daily commute?
Experience:
- Sales: 1 year (Preferred)
Work Location: In person
Salary : $32,000 - $60,000