Carrier Sales Representative

Carrier Sales Representative Phoenix, AZ Job Summary: A Carrier Sales Representative is responsible for booking truckload shipments including van, reefer, flatbed, and cross border shipments while coordinating with the customer and other team members. Prior experience with carrier sales in a 3PL or freight brokerage is required. The Carrier Sales Rep is responsible for end-to-end shipment management, ensuring the highest level of on time performance as well as ;irst class customer service. A Carrier Sales Representative will have experience in covering shipments and may be quoting customers. Great relationships and communication with carrier partners are what set you apart. Essential Duties: Prioritize time sensitive cargo. Call on carriers to create trusted relationships Notify carriers, drivers and all vendors of shipment assignments. Update TMS and maintain timely data integrity. Create a First-class customer atmosphere in all aspects of managing business. Ability to remain calm in stressful situations. Excellent communication with carriers via telephone, email & in person. Assists the Director of Logistics in maintaining KPI’s such as, on time performance, profit margin, shipment count and overall carrier satisfaction. Available 24/7 for 1 st class client & carrier care. Required Skills: Teamwork Organization Phone Communication Workload Planning Prioritization Time Management Email Communication Data Entry Skills Dependability Organization Expectations: First class carrier service mentality Adhere to all policies & procedures Meets department performance & productivity standards Qualifications: 2+ years of covering freight with a 3PL or brokerage mandatory Experience in other modes of transportation beneficial but not required Bilingual in Spanish beneficial but not required Ability to pass required background check and drug screening required