What are the responsibilities and job description for the Store Manager (Sales, Customer Service) position at Freeway Insurance Services America, LLC?
Pay Range:
$55000 - $120000 / year
Sign-On Bonus Opportunity of up to $4,000*
Our Perks & Benefits:
- Unlimited/uncapped commission – your earning potential is in your hands
- Lucrative incentive sales plans, bonuses and sales contests to recognize your success
- No cold calling – we provide a high volume of inbound leads and walk in traffic
- Comprehensive paid training and licensing, plus on-going mentorship and development
- Recognition-focused culture that celebrates your achievements
- Comprehensive benefits package including medical, dental, vision and life insurance
- Paid time off to recharge and maintain a healthy work-life balance
- Retirement Plan (401k) with company-matched contributions
- Fitness Reimbursement – up to $15/month for gym memberships
- Employee Assistance Program – confidential support for personal or professional challenges at no cost
- Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance
Our Company:
Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright, motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us!
What You Will Do:
The Store Manager is the driving force behind our business. This exciting leadership role challenges your sales abilities, rewards your achievements, and provides the opportunity to mentor and develop others. As Store Manager, you’ll lead a team of high-performing sales professionals, deliver exceptional customer experiences, and drive results that directly impact your career and earning potential.
What You Will Do
- Lead & inspire: Guide the sales team’s daily performance to achieve or exceed targets.
- Grow business: Proactively build relationships with existing customers to meet production and active customer goals.
- Coach & develop: Mentor sales team members to consistently deliver exceptional customer care.
- Drive results: Oversee team performance, track progress, and ensure operational targets are met.
- Problem-solve: Handle escalated customer service issues with professionalism and care.
- Execute with excellence: Ensure all aspects of Store Operational Excellence (SOE) are consistently implemented.
The Perfect Match:
- Personal Lines or Property and Casualty license (preferred, not required)
- Bilingual in English and Spanish (preferred)
- A 2- or 4- year college degree, or equivalent combination of education and experience
- Previous experience leading, coaching, and mentoring successful sales teams
- Strong understanding of fiduciary duty with high levels of integrity and ethics
- Ability to build lasting relationships with customers and team members
- An ambitious, motivated mindset with a desire for advancement
- Excellent written and verbal communication skills
As permitted by applicable law and from time-to-time, Confie may use a computer system that has elements of artificial intelligence to help make decisions about your employment, including recruitment, hiring, renewal of employment, or the terms and conditions of your employment. Employees with questions about Confie’s use of these computer systems should contact Human Resources at employeerelations@confie.com
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