What are the responsibilities and job description for the Bilingual Customer Service Representative position at Freeway Insurance Services America, LLC?
We are Growing and searching for you!
Pay Range: For a Bilingual Customer Service Representative is $15.92-$16/ hourly.
What We Offer:
- No cold calling involved
- Continuous on-going training and mentorship
- Growth-oriented culture with internal promotion opportunities
- Comprehensive Benefits package including medical, dental, vision, and life insurance
- Comprehensive 401K plan with competitive employer match
- Paid time off including holidays, vacation, and personal time
- Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible.
- Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.
- Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.
Our Company:
Confie and its family of companies -Freeway Auto Insurance, Acceptance Insurance, Southern Harvest, InsureOne, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Agency by the Insurance Journal for the tenth straight year! With over 1250 locations with retail locations across 27 states and licensed providers for all states, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!
What You Will Do:
As a Customer Service Rep, you will be the liaison between the Company and the customer.
- Process customer monthly payments.
- Manage large amounts of inbound calls in a timely manner
- Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed.
- Connects very quickly; builds and leverages client relationships.
- Complete mail sorting tasks.
The Perfect Match:
- Bilingual in English and Spanish preferred
- Sales or customer service experience
- High School Diploma or GED
- Ability to build relationships with sales customers
- Excellent follow-up and multi-tasking skills
- Ambitious professional motivated by opportunity for advancement
- Excellent written and verbal communication skills
Location: On site
Hiring Immediately
Freeway Auto Insurance
Call center
Salary : $16 - $16