What are the responsibilities and job description for the Director, Learning position at Freenome?
About this opportunity:
At Freenome, we are seeking a Director of Commercial Learning and Development, responsible for the development and effective delivery of all commercial training content. In addition, this leader will provide expertise in the implementation and sustainment of the program, and mentorship and development to the commercial team. You will be instrumental in ensuring the commercial organization is fully equipped to communicate the value of our technology, operating with confidence, integrity and clinical fluency to ensure the sales team can effectively get Freenome's early cancer detection tests into provider's hands, ultimately saving patient lives.
The role reports to the Chief Commercial Officer. This is a remote role with the requirement to travel up to 20% of the time.
What you'll do:
- Act as a strategic partner to commercial functions, translating global business needs into impactful learning solutions
- Design and execute the commercial training strategy for pre-launch and post-launch readiness
- Build and implement onboarding and continuous learning programs
- Plan, develop, coordinate and execute new-hire sales training, ongoing training modules, launch training, educational materials, application activities (live and virtual), and assessments
- Design, develop and deliver employee development programs with HR Business Partners
- Define training needs through determination of knowledge gaps and needs assessment
- Collaborate with Marketing, Clinical, Regulatory and Quality to ensure training content is scientifically accurate and compliant
- Assist in translating brand plans and tactics into development of message practice, and role play scenarios to support sales strategy
- Establish metrics for evaluating training effectiveness, including if/when training plans and/or content need to be revised
- Partner with Commercial Leadership to define competencies and assess ongoing performance metrics
- Build certification and competency programs for sales effectiveness, clinical credibility, and customer engagement
- Create a scalable, multi-modal learning ecosystem, blending live facilitation, e-learning (LMS), simulations, and field-based reinforcement
- Drive the integration of digital, AI and other learning metrics tools into our commercial capabilities
Must haves:
- 10 years of work experience with Bachelors degree, with 8 years of total experience related to training, sales and sales management in the biotech or pharmaceuticals industry, including 3 years of experience in commercial training
- Experience designing curriculum development
- Experience in building training program infrastructure including content creation
- Strong knowledge and experience of the global healthcare landscape
- Experience in developing learning plans, content and assessment measures
- Fundamental understanding of business strategy and how to link sales initiatives to business initiatives
- Outstanding oral presentation skills
- Ability to engage, inspire, and coach a high-performing team
- Advanced knowledge of: learning management systems, sales enablement platforms, and CRMs
Nice to haves:
- Advanced degree in related field - science or adult learning
- Experience in oncology is plus
Benefits and additional information:
The US target range of our base salary for new hires is (Insert salary range). You will also be eligible to receive pre-IPO equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ for additional company information.
Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applicants have rights under Federal Employment Laws.
- Family & Medical Leave Act (FMLA)
- Equal Employment Opportunity (EEO)
- Employee Polygraph Protection Act (EPPA)
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