What are the responsibilities and job description for the Desktop Support Specialist position at Freeman?
Our Mission
To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.
About Us – Information Technology (IT)
Flexible scheduling.
On the job training.
Gain exposure to new and advanced technology in the healthcare setting.
Schedule: Full-time
What You'll Do
Provides support to end users in a variety of areas. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors problems or issues to ensure a timely resolution. Relies upon instruction and pre-established guidelines to perform the functions of the job. Work under immediate supervision.
Requirements
- Degree in IT related field or Trade School.
- Current A certification or obtain within 120 days.
- Comptia A or Google IT Support Professional Certification within 120 days of hire.
- HP Self Maintainer Certification with 120 days.
Freeman Perks and Programs
- For eligible full-time and part-time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
- Health, vision, dental insurance
- Retirement with employer match
- Wellness program with discounts to Health Insurance or Cash Bonus with Participation
- Milestone payments with longevity of employment
- Paid time off (PTO)
- Extended Sick pay
- Disability pay
- Learning Center designated only for Freeman Family members
- Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
#LI-DNI