What are the responsibilities and job description for the Training Coordinator position at Freeman, Mathis & Gary Law?
The Training Coordinator is responsible for a variety of training tasks including new hire training, existing employee development, video training library creation, and training participation tracking. The role requires technical savvy, an engaging training style and the ability to help others assimilate large amounts of information quickly. Experience with various Learning Management Systems, and e-learning platforms is essential for success in the role. The Training Coordinator will act as a liaison between Firm Administrative Managers, IT and the HR Department. Creating, developing and managing project plans, process documentation and visual process mapping are all components of the Training Coordinator role.
The following set of success factors describe the characteristics of those who are successful in our Firm:
- Helpful, Congenial, Personable, Positive
- Unpretentious, Approachable, Respectful, Team Oriented
- Accountable, Takes Ownership, Corrects Mistakes
- Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:
- Supports employees in the onboarding process and performs training individually, in person and remotely nationwide
- Compiles first day orientation schedules and acts as a new employee ambassador
- Schedules and presents HR orientation sessions to hew hires, presenting a clear understanding of company policies and procedures
- Leverages technology to build a video library of training resources for the Firm
- Works under the HR Director’s supervision to identify training gaps in current workforce and develop a plan to close those gaps
- Develop an annual training curriculum for each functional role at FMG
- Effectively communicate with Attorneys and Firm Management
- Spearheads project management, can bring leadership and subject matter experts to the table to gain buy in and execute change, training and development initiatives successfully
- Coordinates and maintains performance review tracking to ensure timely completion, accurate documentation, and alignment with organizational goals
- Understands principles of good customer service and executes accordingly
- Ability to gain buy in on a single course of training action across multiple departments
- Strong oral, written, interpersonal communication and presentation skills
- Works efficiently by prioritizing and streamlining training coordination tasks
- Maintains a helpful, friendly, knowledgeable and resourceful attitude
- Other tasks and duties as required/assigned
Education, Experience, and Skills:
- Must be flexible and adaptable to work in a fast-paced work environment
- College degree with an emphasis in Education, Learning, Technology, Business or HR
- Experience in iManage, Fulcrum and or the Legal Industry a plus
- 1-3 years training experience required
- Possess excellent time management skills, manage multiple projects and meet deadlines
- Top-notch organizational skills for optimal workflow and efficiency
- Ability to maintain accuracy in a fast-paced, dynamic work environment
- Adaptable to changing priorities and work demands
- Pro-active, follows through with minimum direction, and displays initiative
- Exhibits a positive attitude and has the ability to communicate to Firm leadership
What we offer you
- Competitive compensation
- Comprehensive benefits package, including medical, dental, and vision
- HSA and FSA plans available for employees and dependents
- Work-life balance
- Generous PTO policy
- 401K plan including a 3% Employer Safe Harbor contribution
- Firm paid life insurance and long-term disability
- Employee Assistance Program
- Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
