Supervisor Operations (MBS)

About Us

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events.

Summary

This role will be responsible to plan, produce and oversee Modular Build Systems projects, events and shows in accordance with work orders received from Account Executives, Exhibitor Sales and Exhibitor Services while keeping job costs at the lowest possible level and maintaining quality, safety, and customers service standards. Promote and maintain a strong safety culture by ensuring compliance with all safety policies and regulations, holding self and team accountable, actively communicating safety expectations, and supporting continuous improvement in safety practices.

This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Las Vegas, NV.

Essential Duties & Responsibilities

• Review all MBS work orders for an event, understand which orders are special orders and how to accomplish the final results.
• Produce work orders to other departments as needed.
• Follow-up with items ordered from other departments.
• Supervise packing and staging in-house of all MBS elements for a given project, event or show including stock materials, special order and pre-built items.
• Attend Show Site Production Meetings as needed.
• Attend Pre-Con meetings as needed.
• Coordinate labor, aerial equipment, forklifts, and material handling equipment with the appropriate departments.
• Maintain accurate labor, equipment, and material records as required.
• Produce production schedules and labor budgets.
• Enforce all Company safety policies and procedures.
• Maintain quality control to ensure Company standards are met.
• Direct installation and dismantle labor and watch repacking closely to avoid any potential damage.
• Schedule trucking to and from show site with appropriate departments.
• Manage MBS team activities.
• Manage difficult or emotional customer and employee situations and respond promptly to people’s needs.
• Solicit customer feedback to improve service.
• Promote and provide a high level of customer service according to Company guidelines.
• Understand business implications of decisions.
• Directly supervise small to large groups of employees and sub-supervisors as needed.
• Carry out supervisory responsibilities in accordance with the Company's policies and applicable laws.
• Train and work directly with employees.
• Communicate and reinforce company safety objectives, programs, and policies within the team. Ensure employees complete required training and understand their safety responsibilities.
• Maintain compliance with company safety policies and applicable OSHA regulations.
• Investigate and document workplace accidents, near misses, and hazards promptly, and implement corrective actions as needed.
• Lead by example by encouraging open communication on safety concerns and fostering accountability for maintaining a safe work environment.
• Track and review safety performance metrics, using insights to support decision-making and corrective actions.
• Perform all other duties as assigned.
  
  

Education & Experience

• High School Diploma or equivalent. Associate’s Degree preferred.
• Three (3) years of related experience and/or training.
• Working knowledge of Microsoft Word and Excel.
• Knowledge of Flex & Smart Panel Systems preferred.
• Working knowledge of workplace safety practices and applicable OSHA requirements.
• Demonstrated ability to apply and uphold safety policies, ensure compliance with regulations, and contribute to a proactive safety culture that reduces incidents and improves safety outcomes.
  
  

Certificates, Licenses, Registrations

OSHA 30 Certification required.

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
  
  

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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