What are the responsibilities and job description for the Case Manager position at Freekind?
Company Description
Freekind is a nonprofit organization dedicated to preventing human trafficking in the U.S. and providing support to survivors on their journey to freedom. With a mission rooted in empowering survivors, Freekind offers compassionate care and resources to help individuals recover and regain their freedom. The organization works tirelessly to create a world without exploitation through community engagement, prevention education and survivor restoration. Freekind inspires meaningful change by helping survivors reclaim their freedom, reignite their hope, and rebuild their lives through healthy relationships.
Role Description
This full-time role, based in Hampton, VA and serving clients from the Virginia Beach Oceanfront to Greater Richmond, requires a skilled and compassionate Case Manager to work directly with adult survivors of human trafficking. The Case Manager will work primarily with criminalized victims, providing individualized support plans, connecting clients to resources, providing ongoing advocacy, and facilitating access to essential services. Key responsibilities include victim identification and needs assessments, maintaining accurate and timely documentation, coordinating with community partners, and supporting clients through their recovery journey while respecting their autonomy and dignity.
Qualifications
- Understanding of trauma-informed practices and experience working with vulnerable populations is highly valued, including victims or crime, incarcerated individuals and people with a history of trauma and/or addiction
- Bachelor's degree in social work, psychology, human services, or a related field preferred; commensurate experience will be considered
- Skills in case management, social services, and assessing client needs
- Proficiency in building and maintaining relationships with clients and community partners/other service providers
- Strong interpersonal, communication, and active listening abilities
- Organizational and documentation skills to ensure accurate record-keeping and reporting
- Ability to work collaboratively as part of a team and independently with minimal supervision
- Commitment to the mission of Freekind and passionate advocacy for survivors of trafficking
- Reliable transportation and ability to travel regionally, and out-of-area on occasion