What are the responsibilities and job description for the Security Officer position at Freehand Hotels?
Freehand Hotels offers a collection of uniquely designed accommodations that combine innovative design, award-winning food and beverage, and a vibrant community spirit. With locations in New York, Los Angeles, Chicago, and Miami, each hotel reflects the culture and character of its surrounding neighborhood. Freehand Hotels aim to create a welcoming and inspiring atmosphere, delivering memorable guest experiences in stylish and dynamic settings. The spaces are a microcosm of the best each city has to offer, making Freehand a distinguished name in the hospitality industry.
This is a full-time, on-site role for a Security Officer based in Long Beach, CA. The Security Officer will be responsible for ensuring the safety and security of guests, staff, and property. Day-to-day tasks include monitoring security systems, conducting regular patrols, managing access control, responding to alarms or incidents, and enforcing hotel policies and procedures. The role also involves assisting guests with inquiries and maintaining a safe and welcoming environment.
- Experience in security monitoring, access control, and the operation of security systems
- Ability to perform regular patrols, execute emergency procedures, and enforce safety regulations
- Strong communication skills and a customer-focused approach to effectively interact with guests and staff
- Proven ability to remain calm under pressure, handle high-stress situations, and problem-solve effectively
- Basic knowledge of first aid and emergency response; certifications such as CPR are a plus
- Punctuality, reliability, and the ability to work flexible shifts, including nights, weekends, and holidays
- High school diploma or equivalent; prior experience in security, law enforcement, or a related field is preferred
- Physical ability to stand, walk, and perform physical tasks for extended periods