What are the responsibilities and job description for the Business Operations & Contract Management Intern (Contract Workflow & Process Enablement) position at FreeFlight Systems?
Role Summary
The Business Operations & Contract Management Intern will support the design, documentation, and continuous improvement of company-wide contract workflows, review processes, and governance structures. The intern will work cross-functionally to help standardize how contracts are reviewed, approved, tracked, and archived. The role reports to both Business Operations and Contract Management.
Reporting Structure
Primary Reporting: Business Operations
Secondary Reporting: Contract Management / Contracts Owner
Cross-Functional Exposure: Sales, Programs, Finance, Engineering, Quality, Legal
Primary Objectives
- Define and document current and future-state contract workflows
- Support standardized contract intake, review, approval, and execution processes
- Improve visibility, consistency, and accountability in contract handling
Key Responsibilities
Contract Workflow & Process Development:
• Map current workflows and identify inefficiencies
• Design standardized contract lifecycle processes
• Create clear SOPs and work instructions
Systems & Tools Enablement:
• Support SharePoint, Power Automate, and Microsoft 365 workflows
• Assist with metadata and document organization
Cross-Functional Collaboration:
• Gather stakeholder input
• Assist review checklists and process communication
Governance & Reporting:
• Track workflow metrics
• Prepare leadership summaries
Qualifications
- Currently pursuing a degree in Business, Operations, Legal Studies, Finance, MIS, or related field
- Strong communication and documentation skills
- Attention to detail and structured thinking
- Proficiency with Microsoft Office / Microsoft 365
Preferred Skills
- Process mapping
- SharePoint or workflow tools
- Low-code automation platforms
- Basic understanding of contracts or compliance
Success Criteria
- Clearly documented contract workflows
- Improved clarity of roles and approvals
- Reduced contract review friction and delays
PHYSICAL DEMANDS
While performing the duties of this job, the person is occasionally required to stand, walk, sit, use hands to finger, reach with arms and hands, climb stairs, stoop, kneel, crouch, talk or hear. The person must occasionally lift and/or move up to 30lbs. The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to see, hear and understand speech, communicate, lift computer equipment, supplies and materials, and use office equipment and computers. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.
WORK ENVIRONMENT
While performing the duties of this job, the person is exposed to weather conditions prevalent at the time and an air-conditioned and heated office. The noise level is occasionally high.
FreeFlight Systems & Flight Data Systems is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.