PT Firearms Associate

The primary objective of a Sales Associate is to serve customers by selling products and meeting customer needs.

Position Attributes

• Multitasking
• Work well in a team environment
• Taking initiative
• Consideration for exceptional customer service

Principal Duties & Responsibilities

• Help customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions
• Increase sales by suggesting related and additional products and services
• Resolve customer complaints by investigating problems; developing solutions; following up to ensure resolution; making recommendations to management
• Identify customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements
• Maintain knowledge of products and services by reading specification updates; attending information meetings; referring questions to supervisor
• Maintain inventory by keeping shelves stocked and items priced
• Maintain store appearance by creating a clean, orderly, and safe shopping environment

Expectations

• Maintain the stability and reputation of the store by complying with legal requirements
• Maintain quality services by adhering to policies, procedures, and standards
• Contribute to team effort by accomplishing related results as needed