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Credentialing Support Specialist

Freedom House Recovery Center Inc
Chapel Hill, NC Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 6/1/2026

The Credentialing & Contracting Specialist supports the agency?s credentialing and payer contracting processes to ensure clinicians and programs are enrolled accurately and in a timely manner. This role focuses on Medicaid and commercial provider enrollment, facility credentialing, tracking revalidations, and maintaining accurate documentation. The position supports organizational growth, compliance, and timely billing.

Responsibilities

  • Complete payer enrollments and support onboarding of new licensed staff

  • Track and maintain licenses, certifications, and credentialing documents

  • Collaborate with Utilization Management to ensure staff and sites are properly credentialed

  • Maintain credentialing systems (CAQH, NCTracks, commercial payers) and ensure data accuracy

  • Follow up with payers on application status, resolve issues, and monitor progress

  • Communicate updates with leadership, billing, finance, and clinical teams

  • Track revalidation deadlines and ensure compliance

  • Maintain reliable attendance and adherence to schedule

Salary.com Estimation for Credentialing Support Specialist in Chapel Hill, NC
$44,908 to $55,581
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