What are the responsibilities and job description for the Hospital Unit Clerk position at Freedom Behavioral Hospital of Greenville?
Position Summary
Freedom Behavioral Hospital of Greenville is seeking a highly organized and professional Hospital Unit Clerk to provide administrative and clerical support to the Nursing Department. The Unit Clerk serves as a liaison between nursing staff, medical providers, patients, families, and ancillary departments to ensure smooth daily operations and exceptional patient care.
Essential Duties & Responsibilities
- Answer and route incoming phone calls professionally.
- Maintain patient charts and ensure medical records are accurate, complete, and properly filed.
- Enter admissions, transfers, and discharges into the electronic health record (EHR).
- Assist nursing staff with administrative and clerical duties.
- Coordinate communication between patients, families, providers, and hospital staff.
- Monitor and maintain unit supplies and report equipment concerns.
- Assist with transportation coordination for admissions, discharges, and appointments.
- Support data collection, reporting, and tracking for nursing leadership.
- Fax, copy, email, and distribute patient-related documents as needed.
- Assist with physician rounds and communication of orders.
- Participate in departmental meetings and training activities.
- Perform other duties as assigned by leadership.
Qualifications
Education
- High School Diploma or GED required.
- Knowledge of medical terminology preferred.
Experience
- Minimum one (1) year of clerical, receptionist, unit secretary, or healthcare administrative experience preferred.
- Experience in a hospital or behavioral health setting is a plus.
Skills & Abilities
- Strong communication and customer service skills.
- Excellent organizational and time management abilities.
- Ability to maintain confidentiality and HIPAA compliance.
- Basic computer proficiency and data entry skills.
- Ability to work in a fast-paced healthcare environment.
- Strong interpersonal and problem-solving skills.
Requirements
- Valid driver's license preferred.
- CPR certification (or ability to obtain upon hire).
- Ability to pass background screening and drug screening.
- Ability to work flexible schedules, weekends, and holidays as needed.
Physical Requirements
- Ability to stand, walk, bend, and sit for extended periods.
- Ability to lift and carry up to 10 pounds.
- Ability to work in a psychiatric hospital environment and respond appropriately during emergencies.
Why Join Freedom Behavioral?
- Competitive Pay
- Health, Dental, and Vision Insurance
- Paid Time Off
- 401(k) with Company Match
- Professional Development Opportunities
- Supportive Team Environment
- Opportunity to make a meaningful impact in behavioral healthcare
Equal Employment Opportunity Statement
Freedom Behavioral provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, and training.